I bought this machine a few years ago and it's not working and can't be fixed. I had a repairman in and he said the main CPU board is no good as the machine won't level off.
As a result, the door brackets broke off and the suspension is no good. I contacted Whirlpool customer care and they said there is nothing they can do for me as this machine has not recieved other similar complaints. In searching the Internet I found hundreds o complaints be other dissatisfied customers of this model with the same error message. Whirlpool is ignoring this and should be held responsible for selling such a bad model.
I will never buy from them or recommend them to others again.
They should recall this machine and offer a refund or partial refund. But they only apologize and say there is nothing they can do.
Review about: Whirlpool Washing Machine.
Monetary Loss: $700.