174 views
New Reviewer
4 comments

I just purchased a new whirlpool fridge/freezer, and got it home to discover that even though shelf supports are molded into the freezer, the company does not provide a full shelf and can not supply one. I called the company and they said that lots of people complain about this, on this particular model, but that there was no solution.

This means that there is a giant wasted space in the freezer. (perhaps a foot high open space?)

It is like shipping a car with no back seat installed.

Who would even think to ask? Whirlpool has saved a few cents by cheating their customer.

Monetary Loss: $500.

Location: New York, New York

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Guest

My ice maker in my whirlpool Gold is brocken. Bought the fridge whirl duet wash and dryer.

Spent $600 on washer rubber inside door. Designer trim falling off door. Cheesy. They didn't even care only owned a couple years.

Spent thousands. Feel robbed. Now ice machine broken. No help from them.

Need an advocate. Please help.

Mandy Pvn

Hello pisseditalian2013. My name is Amber and I am a representative with Whirlpool.

We are truly sorry to learn that you are unsatisfied with the design of the freezer shelves in your new refrigerator. While this is simply the design of the appliance, please do not hesitate to reach out to us if you have any other questions or concerns regarding the refrigerator. We would be more than happy to review any further concerns you may have if you would please email us directly at Whirlpool.Digital@Whirlpool.com with your complete contact and appliance information.

Best regards, Amber.

Guest
reply icon Replying to comment of Mandy Pvn

Same problem here. There are brackets on both sides to support a shelf but apparently it doesn't come with it because Whirlpool doesn't manufacture it. WHY???

Guest
reply icon Replying to comment of Guest-1704265

I just received mine, same complaint. Now sorry I didn't purchase the cheaper model of a brand I never heard of. It came with all the shelves for less money!

Whirlpool Reviews

  1. 711 reviews
  2. 303 reviews
  3. 94 reviews
  4. 26 reviews
  5. 20 reviews
Whirlpool reviews