We bought a brand new condo and our machine never worked.
So far, we've had a service technician, 2 no-shows, 2 circuit boards replaced, and it still doesn't work.
Whirlpool will not replace it until a technician deems it unrepairable.
Now I have to take a 6th day off of work to wait for the technician.
If they deem it unrepairable, that will be a 7th day off work.
I've spent numerous time on the phone and money at the cleaners to have our laundry done.
Other appliance companies have replaced defective products, no questions asked.
NEVER buy anything from this company!!!