Not resolved

Bought this water heater three years ago. The pilot light went out on the weekend and could not be relit. We had to call a plumber. He came out but said he had gotten 4 calls on whirlpool water heaters going out after 2 to 3 years. Called whirlpool and they would send out a part for free but we would have to pay for shipping and labor. We have never had that kind of trouble with a fairly new water heater before. SWo we had to go several days with NO HOT WATER. We will never buy a whirlpool water again.

Review about: Whirlpool Water Heater.

Monetary Loss: $159.

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Thanks to Chris I visited the website listed and left a message.I was contacted the very next day by a very nice young woman named Serena.

She took care of the new proble, shopped the needed part next day air at no charge and arranged for a plumber to come that same day also at no charge.Restores my faith in Whirlpool.


Sorry to see you're having problems! Can you contact me directly so I can help?

Thanks! ~ Chris

American Water Heater, authorized licensee for Whirlpool Water Heaters

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