1.9K views
15 comments

I purchased a Whirlpool front loader washing machine in April of 2011.This is not my first front loader.

Never had a problem with the Frigidaire. I wore it out. Whirlpool Duet Model WFW9250WW01, has now destroyed over $300 worth of clothing. Unfortunately "Whirlpool cannot be held liable for any damages to clothing." I called the company, they came out and replaced the drum at no charge to me.

They were not certain what the problem was. Obviously it wasn't the drum. The point of even owning a washing machine is to be able to wash and rewear clothing. If it destroys the clothes, by ripping off sleeves or shredding fabric, well then, you see my issue.

I hate my washer. It is no longer under warranty, it can't be returned.

Whirlpool has in essence told me I am out of luck.Just once I'd like a company to stand behind their product, or at least admit it's a failure and replace it with something else.

Monetary Loss: $300.

Had an Experience with Whirlpool?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
Brandon, South Dakota, United States #1347798

We're having the exact same issue. Originally my fiance said I do to much laundry, until it started happening to his clothes as well. We're going to replace the seal and hope that fixes the problem.

Anonymous
#1320316

Same problem with mine.Wfw9050.

Bought in 2010 started shredding clothes a bought a year ago. Called whirlpool and they said they had no record of this ever happening.

I'm just going to buy another brand and not start spending money on this.Any suggestions?

Anonymous
#1098075

It's the door gasket or bellow if you will that shrinks, it creates a gap between the gasket and door that sucks the cloths in.I got a new one from Amazon for $75.

Problem fixed so far.No f'ing thanks to whirlpool.

Anonymous
Fullerton, California, United States #1036992

Same here! Whirlpool WFW9250WW eats clothes, so sad!!!

Anonymous
San Diego, California, United States #992688

Same problem.At first thought it was tearing t-shirts in the dryer so I started drying them separately.

For awhile seemed OK, but here recently the washer ate two more of my favorite t-shirts, making them unwearable. I've lost a lot of clothing over the course of nearly 3-years. These were not cheap machines. I'm tired of finishing my laundry and anxiously waiting to see what's been damaged.

No satisfaction with Sears or Whirlpool.

I'll be buying new machines.I'll steer clear of all Whirlpool products from now on!

Anonymous
#979754

Same problem here!Mine also happened just out of warranty.

They wouldn't do anything. We have also had to replace the seal 4 times.

It starts to disintegrate and there is all kinds of rubber sludge until it finally rips again.I will never again own a whirlpool anything.

Anonymous
#919011

I am having the same problem, unfortunately I can't afford a new washer right now, but I can't afford to replace a piece of clothing every day, sometimes two or three. I have resorted to washing just about everything but jeans and towels in my bathtub! So frustrating!

Anonymous
#895363

Same problem as well.That picture looks like my son's shirt today.

I had for 3 years. One time zipper got stuck and made a hole that rubber area.

Leaking and shredding many clothes.Worst ever.

Anonymous
#891490

I also have a Whirlpool Duet Model WFW9250WW01 front end washer - every time I do a load of laundry, it's like playing russian roulette.Ripped, torn and damaged clothes - no more warranty and i'm in the same boat.

Searching online I have found numerous others with the same issues.

Yeah, there are other people with this problem with 'other' front end loaders, but the majority seems to be with the Whirpool Duets - sounds like a design flaw.

The way the window fits into the drum, combined with the boot/gasket does not stop the occasional piece of clothing to slip under the gasket, then during the spin cycle - it gets torn to shreds.Last time i'm buying a Whirpool washer.

Anonymous
#824870

Same problem here.Just started doing it a month ago, and I say easily $500 worth of clothes gone!

Sucks to pay so much for something and it cost you more in loss of clothing!

Went and looked at the newer ones and there isn't the space between the drum and bellow for the clothes to get hung in!!!So they probably listened to all the complaints just not willing to make them right!

You May Also Like

Whirlpool Cabrio washer cracked lid (Model WTW7800XW2) Whirlpool "We purchased our Whirlpool Cabrio washer and dryer from Lowe's in 2011. (Whirlpool Cabrio Washer Model WTW7800XW2). Before our one year warranty expired, I noticed the lid was..." Read more Whirlpool refrigerator and dishwasher Whirlpool "My brand new fridge and dishwasher started having a line of rust spots running down the door. It's not random, but a line. I've always used a..." Read more Whirlpool - Wtw7800Xwz Review from Lillington, North Carolina Whirlpool "This is a totsl defect, regardless of warranty or not. No unudual wear....it just CRACKED! Costs greater than $200 and no guarantee the same thing won't happen to a different..." Read more Whirlpool - Refrigerator freezer door misaligned, freezer malfunction Whirlpool "I have a black side by side whirlpool refrigerator. It was put in my home by Pulte home builders in April of 2014 and has a 2 year warranty. Since day..." Read more Dresslily - Wrong Color and it came to me Tangle Dresslily " This item came to me it's a ugly color it was tangled and I needed replaced I've been trying to call but no one is answering so now I'm..." Read more Northern Tool And Equipment - Brand New Generator Caught Fire Due to Gas Leak Northern Tool And Equipment "Whatever you do DO NOT BUY A GENERATOR from this company. Last week my brand new $1800 13000 watt generator blew up and caused my house to catch fire. The..." Read more Phoenix Life - Whole life policy was set for 10 years, 27 years and still have to pay premiums! Phoenix Life "In Sept 1990 myself and spouse both started whole life policies (#116...) that were projected to be self sufficient in 10 years. Projections kept getting moved back ... with the..." Read more Window World - Salesman incompetent and installers just as bad!! Window World "Had Window World of Rockford out to my home to discuss windows. Told the salesman that I extensively researched and knew exactly what I wanted. Handed him the piece of..." Read more