I purchased a Whirlpool front loader washing machine in April of 2011. This is not my first front loader.
Never had a problem with the Frigidaire. I wore it out. Whirlpool Duet Model WFW9250WW01, has now destroyed over $300 worth of clothing. Unfortunately "Whirlpool cannot be held liable for any damages to clothing." I called the company, they came out and replaced the drum at no charge to me.
They were not certain what the problem was. Obviously it wasn't the drum. The point of even owning a washing machine is to be able to wash and rewear clothing. If it destroys the clothes, by ripping off sleeves or shredding fabric, well then, you see my issue.
I hate my washer. It is no longer under warranty, it can't be returned.
Whirlpool has in essence told me I am out of luck. Just once I'd like a company to stand behind their product, or at least admit it's a failure and replace it with something else.
Monetary Loss: $300.