we purchased whirlpool washer 19 months ago and this weekend it just stopped working. Our trusted fix it guy came out and said the spin bearing was out, he assured me it was not anything we had done.
It was either a defective part or whirlpool had never greased the ball bearings! I call Ed whirlpool and the first customer service girl I got apologized and said it only had a year warranty, there was nothing they could do, I asked to speak to her supervisor and finally got them to supply the part, a 450.00 part. I still have to pay the diagnostic and the labor, which is 200.00. I am pissed!
It would have been free had I bought the extended warranty for 200.00. Took my chances and it cost anyway, will NEVER buy whirlpool again, EVER!!!
Review about: Whirlpool Washing Machine.
Reason of review: Damaged or defective.
Monetary Loss: $250.
Preferred solution: Let the company propose a solution.
I didn't like: Whirlpool.