Whirlpool front load washer Mod# WFW9050XW00. The bellow seal around the tub ripped clothing right after it was purchased.
A new part was put in and the repairman said the wrong part was on the machine to begin with. 11 months later the seal is leaking and ripping clothing again. This time the replacement part is not the correct part for my machine and it is ripping up clothing again. Customer service is nonexsistant.
The part that is now in my machine is listed as the correct part, it just does not fit. There is a 3/4 inch gap between the hard rough rubber seal and the tub. this allows for fabric to get caught and tabgled then ripped. I have lost 4 - 5 hundred dollars of clothes due to this *** design and poor quality machine.
Customer service to help out or take care of this problem is nonexsistant. They do not want to be bothered.
I will never buy another whirlpool appliance, and my house is full of them right now, its wasted money and the product quality is junk. My washer is not worth the metal its made from.
Product or Service Mentioned: Whirlpool Washing Machine.
Monetary Loss: $600.