This is the worst appliance I have ever bought. It has not worked properly since the day it was installed a few weeks ago.
Whirlpool "Customer Service" is nothing more than a directory assistance job where the customer is referred to subcontractors who supposedly repair the defective machine. The repairman performed a remote test with the factory technician who determined there was nothing wrong with the machine. The problem is that in the real world, the washer doesn't work. Whirlpool used to be a good company making dependable products.
I don't know what went wrong with Whirlpool, but their washer is useless, customer service is more useless, and the repair people are totally useless.
Product or Service Mentioned: Washing Machine Repair.
Reason of review: Damaged or defective.
Monetary Loss: $379.
Preferred solution: Full refund.