Not resolved

We purchased a Whirlpool Washing machine model WTW7800XW2 in 2011. After approximately 3 years, the washing machine started making a very loud noise when in the spin mode (like a airplane taking off), we can hear it running on the floor below!

We called for a whirlpool service representative, who inspected the unit. They indicated that the main bearing was shot, the repair (including parts and labor) would be $650.00. The Whirlpool repair man recommended that we purchase a new washer.

We have contacted Whirlpool, but have received no respose at this time.

We will not purchase another Whirlpool product!

Product or Service Mentioned: Whirlpool Washing Machine.

Reason of review: Bad quality.

Monetary Loss: $850.

Preferred solution: Full refund.

I didn't like: Product quality.

Company wrote 0 private or public responses to the review from Aug 11, 2015.
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