Whirlpool water heater. Under warranty. Going on week two of cold water.
So. I said it was both the burner and the valve/controller. My plumber/repair guy concurred. Whirlpool said ***, we won't ship them both to you, because no frickin' way it's both parts. Whirlpool insists on sending their contract repair tech out to look. At $139.00 for the call. He gets here, and sure enough...it's both parts. And he doesn't have one of the parts. They have to drop ship it to our house, and we're to call him when it arrives.
His estimate on time of arrival for the part? Friday. Yep, Friday.
You suck, Whirlpool. You'll never get another dime of my money. Ever.
Review about: Whirlpool Warranty.
Monetary Loss: $150.