Approximately 2-3 years ago, my Whirlpool Refrigerator water dispenser broke and had to call for service. I remember the guy was late 30 minutes but I was in a good mood back then that I didn't complain.
Now, the same part for the water dispenser broke and scheduled another service. I bet to my wife that the guy is going to be late and someone is suppose to arrive between 8-12. And what do you know? He called at 11:40 and told me that he'll be late 1 hour.
What a great service and the same part broke after 2-3 years?
Seriously??? What a joke, probably the last Whirlpool appliance that I will buy...