Product: Whirlpool Refrigerator Clear all filters (273 of 273 reviews match)
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Whirlpool - Company SUCKS

My fridge hasn't worked right since I got it in april now it doesn't work at all because of afaulty door and im being told that its gonna be 3-6 weeks to get a new door and be without a fridge and customer service sucks.
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Review
#1663498 Review #1663498 is a subjective opinion of poster.
Product
Whirlpool Refrigerator
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund

Whirlpool - Poor appliances.

Whirlpool appliances are unreliable poorly put together customer service is unacceptable..
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Review
#1651067 Review #1651067 is a subjective opinion of poster.
Product
Whirlpool Refrigerator
Reason of review
Bad quality

Whirlpool's warranty

1.0
Details
I purchased a Whirlpool refrigerator on July 24th. 3 weeks ago the refrigerator section started freezing my food. Whirlpool send a technician it was determine the control board needed it to be replaced. control board was was replaced on last Thursday. Within two hours the refrigerator started doing the same thing again. Whirlpool will not give me a new refrigerator based on their warranty. This refrigerator is less than 45 days old. I have to endure another visit by the technician to do another Diagnostics to determine what the problem is again. I was told by Bray & Scarff who I purchased the refrigerator from it may take up to for visits before whirlpool will give me another refrigerator. Meanwhile I am without a refrigerator this will be the third week without a refrigerator. Whirlpool does not care about their consumers. Buyers beware.
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Review
#1648498 Review #1648498 is a subjective opinion of poster.
Product
Whirlpool Refrigerator
Reason of review
Damaged or defective
Loss
$1400
Preferred solution
Full refund

Whirlpool - Refrigerator

1.0
Details
I researched a long time and decided to purchase a Whirlpool side by side refrigerator. It is 2 years old and tonight the refrigerator is warm, but freezer is at zero. Seems the fan in not working. It will be Monday or Tuesday before I can get a repair man here to look at it. This is very disappointing and very upsetting. Over $1000 and it only lasted 2 years. I was expecting more from Whirlpool.
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Review
#1626735 Review #1626735 is a subjective opinion of poster.
Product
Whirlpool Refrigerator
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
1.2
Details
I just keep it real. It's disgusting how low certain businesses will stoop to make a deal. After purchasing this expensive appliance, I decided to purchase this warranty. What a bad ideal! Told by 2 reps at Asurion that I was covered then Whirlpool refused. It was a...
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2 comments
Anonymous
#1721289

Your post doesn't make sense. What does Whirlpool have to do with the situation if Assurion said they were covering it? Seem like there is more to the story than is being told here.

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Review
#1598296 Review #1598296 is a subjective opinion of poster.
Product
Whirlpool Refrigerator
Reason of review
Warranty issue
Preferred solution
No Confidence

Pissed Off at Whirlpool

1.0
Details
Pissed Off at Whirlpool
Called Whirlpool to let them know our refrigerator doors were rusting. They said that was cosmetic and can’t do anything for me. What kind of customer service is that; we bought all of our kitchen appliances $8000 worth of Whirlpool. They should make good on this, and they are not. I will never ever buy another Whirlpool products, and I will make it a point to let everyone know about their poor customer service.
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Review
#1596705 Review #1596705 is a subjective opinion of poster.
Product
Whirlpool Refrigerator
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Whirlpool in Pooler, Georgia - Bought 4 new appliances 11/26/2016

1.4
Details
I bought 4 whirlpool appliances in Nov of 2016, In less than 3 yrs the refrigerator had to be bought back by whirlpool because it couldn't be fixed. The dishwasher soap dispenser had to be replaced. Now have to replace touch pad in door of refrigerator has to be replaced. While tech was here checking on touch pad was informed that drive motor unit was bad. Another $300.
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Review
#1564226 Review #1564226 is a subjective opinion of poster.
Product
Whirlpool Refrigerator
Reason of review
Bad quality
2.0
Details
I bought a new Whirlpool fridge at Lowes for over $500. Unplugged it in December, went away and when i came back in April it did not cool AT ALL. The compressor and fans are running, so local repair people said it must have leaked freon from the sealed system. Since it...
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4 comments
WP2008
#1702033

Hey VelvetyGoose! It’s disappointing when your Refrigerator doesn't work like it's supposed to. Let us take care of this for you by reaching out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa/ or Twitter @WhirlpoolCare.

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Review
#1558805 Review #1558805 is a subjective opinion of poster.
Product
Whirlpool Refrigerator
Cons
  • Early failure
  • Bad quality unresponsive customer relations
  • Length of warranty
Reason of review
Damaged or defective
Loss
$500
Preferred solution
Fix it so it stays fixed at no charge.

Sears Outlet - Theirs delivery missed

I used to love this place but they are all but out of business. Stay away they never showed for two deliveries back to back. Today was the third I still have no fridge. I’m moving in and buying from Lowe’s like I should have originally.
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Review
#1512696 Review #1512696 is a subjective opinion of poster.
Product
Whirlpool Refrigerator

Contact Whirlpool Customer Service

Mailing Address:
Whirlpool Corporation
2000 N. M-63 MD 1800
Benton Harbor, MI 49022
Phone:
(866) 698-2538
All Whirlpool Contacts
I Purchased a whirlpool refrigerator from Pacific Sales at Best Buy in Pasadena it was an open box sale when it was delivered eight shelves are missing, Also water leaks out the bottom of the door when I use the water dispenser, which I have contacted whirlpool to come...
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Review
#1498313 Review #1498313 is a subjective opinion of poster.
Product
Whirlpool Refrigerator