Manufacturer: Whirlpool Category: Refrigerators Clear all filters (221 of 221 reviews match)
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It is pathetic how appliances/products are made these days as a younger woman I never had to make service calls for appliances and I always bought Kenmore because they worked!!! back then. As a senior I am extremely disappointed with Kenmore and Sears should be too and THEY should be the ones contacting Whirlpool...
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Product
Whirlpool Refrigerator
#1096394
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I bought French door refrigerator on nov.2017. the freezer stopped working on January and a day later refrigerator stopped working too. Since then it has been a nightmare. Every month we have service man in our house. They have changed the motor in freezer,...
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WP2008
WP2008

We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, phone number, street a...

1.7
Product
Whirlpool Refrigerator
#1092173
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Whirlpool - Expensive Refrigerator a nightmare so is customer service
You get paid very well by Whirlpool for handling warranty work in the area. They must be quite a profitable account. I am certain maintaining a high level of warranty calls is a key business goal for you. I also know that powerful Whirlpool demands their technicians...
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WP2008
WP2008

Anonymous:Thank you for your review.We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, w...

Product
Whirlpool Refrigerator
#1063081
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Whirlpool - Bad service

#1082374
They have the worst customer service . Waited 45 minutes to talk to service department my freezer is full of frost they stayed my freezer drawer was not sealing it will take 1 to 3 months for a new one to come in. In the mean time I have no freezer and what food I have food i have in there have freezer burn. This refrigerator is not even a year old.
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Whirlpool Refrigerator Review

#975189
1.2
Details
Terrible experiene with hhgregg. My refrigerator went out __ whirlpool, which i bought from hhgregg. Got complete run around and no technician to repair refrig. Had to purchase new refrig and Warrentech never showed up, subcontractor of hhgregg. Still trying to get some resolution from hhgregg corporate office but they won't answer certified mail. Stay away from hhgregg. Terrible customer service.
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Whirlpool Refrigerator Review

#816019
1.0
Details
I bought a whirlpool refrigerate October 21 2013 and has went out.. And the sad thing is whirlpool wants you to spend more money. We talk about china but America product don't last either. . Don't buy whirlpool product they don't stand behind there work. . a life of a refrigerate should be more than 3 years. .
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Whirlpool Refrigerator Review

#714823
1.0
Details
Bought expensive whirlpool refrigerator broke in year and a half. Would not honor it or make repairs. Wanted more for repairs than it cost. Will never shop best buy again.
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On March 18, 2017 I made an agreement with your company for a refrigerator and paid a month in advance.I was told that I would get additional weeks free as I had paid a month in advance. When the my product was delivered I was advised that my refig shelves were not...
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Anonymous
Anonymous

Hi there. I work with Rent-A-Center and would like to chat with you regarding your experience. Please give our team a call at 1-800-422-8186 whenever you have time. Thank you.

Product
Whirlpool Refrigerator
I didn't like
  • Threatend by employees and manager
  • Calls customers liers
  • Manager service
#1052863
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00 unit, not to mention the food cost loss, please can someone in the whirlpool upper management help me I have never been treated like this with any appliance I have purchased at this point I have and we'll continue to recommend anyone I know to NOT purchase a...
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WP2008
WP2008

Thank you for contacting Whirlpool regarding your appliance. We are happy to look into your concerns but we will need your model and serial number, your address, phone number,...

Whirlpool Wilmer, Texas
Product
Whirlpool Refrigerator
#1045209
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WHAT? So a refrigerator that has a major malfunction that renders it useless and cannot be fixed for less than a new refrigerator costs is not considered a lemon? The AIG warranty was complete SCAM, not sure why Whirlpool would be associated with such a bogus company....
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WP2008
WP2008

We really appreciate your feedback and do apologize for the inconveniences. Please feel free to reach out to us if you have any questions or concerns.

2.1
Product
Whirlpool Refrigerator
I liked
  • Your refrigerator until it broke
I didn't like
  • Being offered an extended warranty that didnt cover your product
  • Refrigerater breaking after less than 2 years
  • Supervisor at aig having not one ounce of sympathy
#996830
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I'm furious my Whirlpool fridge is less than a year old and is covered in rust! I feel like I was duped in to buying a product Whirlpool knows is defective and on top of it bought an expensive extended warranty that is useless, as my issue is being deemed a "cosmetic"...
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WP2008
WP2008

Hi, my name is Melanie, and I am contacting you on behalf of Whirlpool Corporation. We would like this opportunity to address your concerns. Please provide your name, user I...

1.0
Product
Whirlpool Refrigerator
I didn't like
  • Poor quality bad customer service
  • Sold defective intentionally
  • Cheaply made product
#935274
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We have a whirlpool side by side refrigerator which we bought in 2008. It is not even 10 years kld. Recently we had issues and a Whirlpool athorized repairman replaced a part which turned out not to be the issue. That cost $311. The part it needed is the refrigerator...
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Anonymous
Anonymous

Back-ordered to December 2016, try summer 2017....

Anonymous
Brian T

You would not have to buy a new refrigerator. I have the same problem and my repairman installed a generic manual thermostat that works just fine while we wait for the backord...

Product
Whirlpool Refrigerator
#926802
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My Whirlpool refrigerator/bottom freezer has been serviced more than 7 times in 2 years. The freezer freezes and the top gets warm. Something freezes over. It was serviced so many times over the years that we finally started defrosting it ourselves. Unplugged it for 2...
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2.0
Product
Whirlpool Refrigerator
I didn't like
  • Poor quality
#922335
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After 3 weeks my Whirlpool Side by Side fridge died along with all food inside. Frozen up! Part is on order, insisted that I receive a new fridge and that is in fact happening, however I have NEVER been spoken to or treated like I was on the phone by corporate. I...
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1.9
Product
Whirlpool Refrigerator
I didn't like
  • Defective and wrong part
#919663
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