Product: Whirlpool Refrigerator Clear all filters (224 of 224 reviews match)
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I want everyone to know not to buy Whirlpool products. I spent hours on the phone in an attempt to contact a live contact on the phone to ask this question. Mr. Bitzer you have a tremendous job if your new position and aim is to turn Whirlpool around. You got my money...
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WP2008
WP2008

Thank you for contacting Whirlpool regarding your appliance concern. We are happy to help with any warranty repairs that are needed to bring your appliance back to proper wor...

1.5
Product
Whirlpool Refrigerator
I didn't like
  • Defective parts
#1116248
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We bought a refig from them and the doors were out of line and the freezer frosted up so that makes the ice maker quit working , I tried to talk to the manager and the geek squad and did not get any answers , called the home office and that was worse than the store...
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1.0
Product
Whirlpool Refrigerator
#1107271
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It is pathetic how appliances/products are made these days as a younger woman I never had to make service calls for appliances and I always bought Kenmore because they worked!!! back then. As a senior I am extremely disappointed with Kenmore and Sears should be too and THEY should be the ones contacting Whirlpool...
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Product
Whirlpool Refrigerator
#1096394
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Whirlpool - Bad service

#1082374
They have the worst customer service . Waited 45 minutes to talk to service department my freezer is full of frost they stayed my freezer drawer was not sealing it will take 1 to 3 months for a new one to come in. In the mean time I have no freezer and what food I have food i have in there have freezer burn. This refrigerator is not even a year old.
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Whirlpool Refrigerator Review

#975189
1.2
Details
Terrible experiene with hhgregg. My refrigerator went out __ whirlpool, which i bought from hhgregg. Got complete run around and no technician to repair refrig. Had to purchase new refrig and Warrentech never showed up, subcontractor of hhgregg. Still trying to get some resolution from hhgregg corporate office but they won't answer certified mail. Stay away from hhgregg. Terrible customer service.
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Whirlpool Refrigerator Review

#816019
1.0
Details
I bought a whirlpool refrigerate October 21 2013 and has went out.. And the sad thing is whirlpool wants you to spend more money. We talk about china but America product don't last either. . Don't buy whirlpool product they don't stand behind there work. . a life of a refrigerate should be more than 3 years. .
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Whirlpool Refrigerator Review

#714823
1.0
Details
Bought expensive whirlpool refrigerator broke in year and a half. Would not honor it or make repairs. Wanted more for repairs than it cost. Will never shop best buy again.
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I bought French door refrigerator on nov.2017. the freezer stopped working on January and a day later refrigerator stopped working too. Since then it has been a nightmare. Every month we have service man in our house. They have changed the motor in freezer,...
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WP2008
WP2008

We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, with your name, phone number, street a...

1.7
Product
Whirlpool Refrigerator
#1092173
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Whirlpool - Expensive Refrigerator a nightmare so is customer service
You get paid very well by Whirlpool for handling warranty work in the area. They must be quite a profitable account. I am certain maintaining a high level of warranty calls is a key business goal for you. I also know that powerful Whirlpool demands their technicians...
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WP2008
WP2008

Anonymous:Thank you for your review.We would like to inquire further about your review with you. Please respond back to this email address, Whirlpool_Reviews@Whirlpool.com, w...

Product
Whirlpool Refrigerator
#1063081
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On March 18, 2017 I made an agreement with your company for a refrigerator and paid a month in advance.I was told that I would get additional weeks free as I had paid a month in advance. When the my product was delivered I was advised that my refig shelves were not...
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Anonymous
Anonymous

Hi there. I work with Rent-A-Center and would like to chat with you regarding your experience. Please give our team a call at 1-800-422-8186 whenever you have time. Thank you.

Product
Whirlpool Refrigerator
I didn't like
  • Threatend by employees and manager
  • Manager service
  • Being lied to
#1052863
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00 unit, not to mention the food cost loss, please can someone in the whirlpool upper management help me I have never been treated like this with any appliance I have purchased at this point I have and we'll continue to recommend anyone I know to NOT purchase a...
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WP2008
WP2008

Thank you for contacting Whirlpool regarding your appliance. We are happy to look into your concerns but we will need your model and serial number, your address, phone number,...

Whirlpool Wilmer, Texas
Product
Whirlpool Refrigerator
#1045209
Reply to reviews
The waterline had a crack after 1 year of purchase and per whirlpool it was 3 days outside of warranty. I tried to make a service appointment with whirlpool and the customer service department was rude and hang up on me because they "couldn't understand my English." I...
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Anonymous
John Sullivan

Purchased a whirlpool model #wrf560smyw04 less than a year ago. Water from the freezer is melting underneath. My wife slipped on a pool of water that melted on my tile floor...

WP2008
WP2008

Thank you for your review. We're very sorry to learn of your concerns regarding your appliance. I would like to inquire further about your review with you. Please respond bac...

1.1
Product
Whirlpool Refrigerator
I didn't like
  • Poor service and quality of product
#1015443
Reply to reviews
WHAT? So a refrigerator that has a major malfunction that renders it useless and cannot be fixed for less than a new refrigerator costs is not considered a lemon? The AIG warranty was complete SCAM, not sure why Whirlpool would be associated with such a bogus company....
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WP2008
WP2008

We really appreciate your feedback and do apologize for the inconveniences. Please feel free to reach out to us if you have any questions or concerns.

2.1
Product
Whirlpool Refrigerator
I liked
  • Your refrigerator until it broke
I didn't like
  • Refrigerater breaking after less than 2 years
  • Being offered an extended warranty that didnt cover your product
  • Given a poor excuse why my frige was not covered by warranty
#996830
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I'm furious my Whirlpool fridge is less than a year old and is covered in rust! I feel like I was duped in to buying a product Whirlpool knows is defective and on top of it bought an expensive extended warranty that is useless, as my issue is being deemed a "cosmetic"...
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WP2008
WP2008

Hi, my name is Melanie, and I am contacting you on behalf of Whirlpool Corporation. We would like this opportunity to address your concerns. Please provide your name, user I...

1.0
Product
Whirlpool Refrigerator
I didn't like
  • Cheaply made product
  • Poor quality bad customer service
  • Sold defective intentionally
#935274
Reply to reviews