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My Whirlpool refrigerator/bottom freezer has been serviced more than 7 times in 2 years. The freezer freezes and the top gets warm.

Something freezes over. It was serviced so many times over the years that we finally started defrosting it ourselves. Unplugged it for 2 days or so and then it would work. Very convenient!

The technicians would come and always had a different answer. It was never fixed. In May a part was replaced. 4 months later, same problem.

We have thrown out more food than I care to remember. I have taken off so much time from work. Extended warranty with PC Richards. Technicians not too knowledgeable.

Customer service poor. It needs to be replaced!

Product or Service Mentioned: Whirlpool Refrigerator.

Reason of review: Damaged or defective.

Monetary Loss: $2000.

Preferred solution: Full refund.

I didn't like: Poor quality.

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