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My husband and I purchased our second kitchen of Whirlpool appliances within 2 years from HHGregg. This included a Whirlpool oven with Aqualift cleaning technology.

I am a heavy cook and this oven does not clean. It allegedly softens the debris and you are to hand clean the oven afterwords. Whirlpool will not replace this oven with one that actually cleans, and blames me (the consumer) for not reading the owner's manual prior to my purchase, which is not possible. They misrepresent their product and will not take responsibility for faulty advertising.

DO NOT BUY WHIRLPOOL APPLIANCES! THEIR CUSTOMER SERVICE AND WARRANTIES ARE USELESS!

Monetary Loss: $700.

Location: Pompano Beach, Florida

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Ena Inm

I just received this e-mail from Whirlpool. Was curious if anyone else has?

We are dedicated to delivering high-quality products and satisfying our customers. We were sorry to learn that your oven manufactured by Whirlpool Corporation did not satisfy your expectations regarding the AquaLift self-clean feature. Our Customer Service team members are available to answer your questions about Aqualift self-clean feature. They can be reached at 1-80*-***-****.

Our hours of operation are Monday โ€“ Friday from 8:00 a.m. to 8:00 p.m. EST and Saturday from 8:00 a.m. to 4:30 p.m.

In addition to our Customer Service support, we are writing to offer you a $100 goodwill payment to resolve your concerns. To receive a cash payment, please complete and sign the attached claim form, sign the attached release, and return both forms to aqualift-limited-settlement@***.com or mail both forms to the following address: Whirlpool Claims Department Attn: AquaLift Limited Settlement 2000 N.

M63 Benton Harbor, MI 49022-**** Please submit your claim within 90 days after you have received this offer. If you have questions regarding this offer, please email us at aqualift-limited-settlement@***.com.

Guest

I am on my second Kitchen Aid range and I so disagree with Aqualift being a viable way to clean my oven. It in a sham.

Whoever engineered this option obviously isn't reponsible for keeping their oven clean. How the heck does one clean the sides of the oven or the back. Aqualift doesn't touch this problem. what can I use?

Easy Off was a product 50 years ago and does the job but the instructions say NOT to use chemicals.

well,what can I use? I am also pissed off with this product.

Guest

I have the Aqua Clean and I HATE IT. The first time I tried to use it and nothing came clean I called whirlpool.

The lady at the company said "well people either love the oven or hate it". Brand new stove and no way to make it work right. They wont take them back because they say their is nothing wrong.

I told them it would be the last whirlpool product I would ever by. And they do make a lot of brands.

Dariyah Pbo

It's not just Whirlpool. Aqua-Lift Self Clean is an independent technology used by several manufacturers which did not research the technology before installing it into their appliances.

I bought the Maytag version and found rust in the bottom of my oven & on the bottom sides & back after only a year. My 5 year extended warranty, Maytag's warranty, and Home Depot's customer service deny I have a claim due to my "misuse" of the oven. Hah! My "misuse" is simple; I just used the oven to cook food.

AquaLift technology is worthless.

If you find it, run in the other direction. Was a class action suit ever filed against AquaLift?

Guest

Aqua Clean does not work. Not that much different than manual cleaning. Disappointed.

Guest

Same experience!! Mine with Kitchenaid, aka Whirlpool.

The water heats up to less than you would brew a cup of tea. Heating some warm water in the bottom of an oven does not clean spatters from roasting a chicken that are all over the oven. It doesn't even produce steam. I opened the door right after the "clean" cycle.

The oven was barely warm, and I could put my fingers right into the water on the bottom. It does absolutely nothing.

Guest

Absolutely agree that this oven is worthless. It came with our almost new house.

I just ran the cycle twice and it doesnโ€™t work.

Piece of crap. Worst oven I have ever owned.

Keela Oco
reply icon Replying to comment of Guest-1746046

I completely agree 100%. My old self cleaning Kenmore was much better.

The burned off food does not come off and I am told do not use any cleaner but how on earth do I get the brown burnt on food off??? and furthermore the cook top doesn't clean as well either.

Guest
reply icon Replying to comment of Keela Oco

I bought a 2000.00 slide -in- range with WFI. Will not clean and is a nightmare?????

Guest

Aqualift technology is not effective. If not for this I would love my Whirlpool stove.

Guest
reply icon Replying to comment of Guest-1728145

being the primary cleaner and in my mid 70's the aqua clean is an absolute sham! the sides and back are impossible to clean.

I can't believe a company with their reputation would market such a product.

If it seems to good to be true it definitely is in this case. So disappointed!

Guest

Want a new Jenn Air but the self cleaning technology doesn't work!

Guest
reply icon Replying to comment of Guest-1726583

Jenn Air is made by Whirlpool now days. Same issue in all whirlpool products

Guest

I have had an Aqualift Clean Whirlpool stove for several years and have NEVER been able to get it clean.

Guest

I am also fighting today with Whirlpool. They take no responsibility for false advertising.

Guest

I agree that the aqualift is worthless. Iโ€™m trying to find out if thereโ€™s a way to clean it without a chemical oven cleaner.

Maybe vinegar and baking soda? Has anyone found something that works?

Guest
reply icon Replying to comment of Guest-1663732

My aqualift 5-burner gas stove is never clean no matter what I use peroxide baking soda vinegar ceramic glass cleaner nothing has worked I have repeatedly tried the instructions and I have a dirty oven never buy this product never

Guest

I agree with every negative review on this stupid technology. Very disappointed! Aqua lift does not work at all!

Guest

I also bought a whirlpool oven with "aqua lift technology". I had the oven for perhaps 3 months.

I put a turkey in on Thanksgiving at 325F. We smelled something about 30-40 minutes later, and when I opened the oven, the turkey was on fire. Flames and everything. I called for warrenty work and they said that the heat regulator was faulty and replaced the motherboard.

Nice; in a brand new oven. The entire interior of the oven is stained with grease and guess what? The aqualift cleaning does NOT work.

I followed the directions in the manual using Affresh stovetop cleaner and a non-abrasive pad. The staining is still there and I am furious.

Guest
reply icon Replying to comment of Guest-1648592

They told me to you Affresh too. IT DID NOT WORK EITHER

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