Lynn, Massachusetts
Not resolved
Customer service
Diversity of Products or Services
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Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
1 comment

Terrible customer service. Five technician visits over fove weeks. Worse attention, non responsive interactions.

Reason of review: Poor customer service.

Whirlpool Cons: With out a frig for up to or over a week, No solution, Problems i have endured and is still having.

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Dear Anonymous: Thank you for contacting Whirlpool regarding your appliance. We are happy to look into your concerns but we will need your model and serial number, your address, phone number, your user ID( Anonymous), your Review ID Number (912790), website you were contacted on (, and date of purchase emailed to .