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we purchased our duet washer and dryer in april of 2011 bearing is out of washer whirlpool will not stand be hind warrenty They said they would pay for parts but i am responsible for labor i agreed to pay 4 service tech to diganose problem. after talking to wp i had 2 superivisors tell me that they know this is a issuse with the front loader washers why should i agree to their terms i have now talked to my attorney on this issue we are going to that route to take care of the issue inhand by the way i also work for whirlpool but the duets sre made in germany

Review about: Whirlpool Washing Machine.

Monetary Loss: $1500.

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Anonymous
#486250

after talking to to people from benton harbor mi from the higher up and they have both told me thst they know their is a problem with this junk and won't fix it because it was made in germany made in germany and the warrenty was up. after many of my family members have worked for your corporation , and i was raised on whirlpoolmoney I WILL NEVER BUY ANOTHER PICE OF *** WHIRLPOOL PRODUCT... I went as far as removeing all my whirlpool products and replaced them with GE fridigedaire

WP2008
#458368

Hello Silverado.My name is Melanie and I am a representative of Whirlpool.

We apologize about the frustration you have experienced with your washer. If you would like us to look into this further, please provide your name, the site you were contacted on, your user ID name, your phone number, your address, the full model and serial number, and email the requested information to Whirlpool.Digital@whirlpool.com.

We would be happy to review your concerns further.Sincerely, Melanie.

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