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I have had a whirlpool gold side-by-side fridge for 2 years. Last year, the ice box broke when I was removing it.

They had to send a technician out and replace the whole unit. Now the cup sensor is broken for the ice dispenser. Many complaints about the ice maker and parts on whirlpool fridges on this board. Not sure why we all have to pay for shoddy design and durability.

Called whirlpoop and they blew me off.

Their service provider couldn't give me a window for coming to the house, just said that they would call sometime on Tuesday when they were coming.

Review about: Whirlpool Refrigerator.

Monetary Loss: $500.

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Saint Joseph, Michigan, United States #634465

Hello Dhains. My name is Amber and I am a representative with Whirlpool.

We truly apologize for the frustrations you have endured regarding your refrigerator. If you would like to discuss this matter further, please email us at and provide us with your complete contact information as well as the model and serial number of your appliance. Please also include the name of the site you were contacted on (PissedConsumer) along with your user name and your ticket number (39713).

We would be happy to review your concerns further. Sincerely, Amber.

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