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I purchased a Whirlpool Gold French Door Refrigerator less than 3 years ago. Model no.

6X2FHDXVB03. Serial no. K02497488. The freezer is located on the bottom.

I called Whirlpool's customer service to see if they knew of the problem and they gave me no help whatsoever. They told me to call service. I am removing a large cookie sheet of ice approx. 1/2" everday from this nightmare.

The freezer freezes up. I have cleaned everything and maintain it.

The service is terrible and I am at my wit's end, thinking I paid a good buck for this fridge and it's nothing but a piece of ***. I will never buy a Whirlpool product again!

Product or Service Mentioned: Whirlpool Refrigerator.

Monetary Loss: $1500.

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Milwaukee, Wisconsin, United States #704672

Well known design flaw. Easy & cheap to fix.

Tube that moves condensed water to defrost tray is outfitted with a "duck-bill" valve to control the pace of drainage.

Original "duck-bill" valve is undersized, plugs up, runs over and freezes.

Authorized repairman fixed mine in 30 minutes for $65 including trip charge.

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