Not resolved
Customer service
Price Affordability
Product or Service Quality
Style and Design

I had this Whirlpool WFW9400SW washer for 5-1/2 years. I use it about 3 times a month.

Warranty ran out this last February. Machine stopped working. Called tech and he came and said I need a new console and power board. Two weeks later I get told they don't make it anymore and sorry about your luck.

I asked why this is only a little over 5 years old and they said some issue in japan caused them to look for another supplier to make the parts and they new manufacturer ended up not being able to make them so there is nothing they can do for me.

I used this washer under 200 times in 5 and half years. Whirlpool offered nothing and I will never buy a Whirlpool product again.

Review about: Whirlpool Washing Machine.

Monetary Loss: $1200.

Preferred solution: Price reduction.

I liked: Nothing about the service.

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