I purchased a Whirlpool Duet washer and Dryer (range and frig too) for my new home. I immediately noticed the washer tearing holes in my clothing.
I contacted the company, after answering all the automated questions I was put on hold for 45 minutes. When I finally talked to a human I was told they would have to send out a contracted repairman. He told me he had heard of this issue before but there was nothing he could do. I goggled it only to find there were many people experiencing the same issue.
I called again and was put on hold again. They sent out a second repairman who found nothing wrong with my machine. Now I feel like am stuck with a lemon.
I am afraid to the wash only to find more items ripped and 3 children I can't afford to keep replacing their clothes. I will definitely purchase a Frigidaire when this *** thing dies!