We purchased a Whirlpool Duet Washer and Dryer in February 2007. The Washer stunk within a month, had to move to dry powder to try and eliminate the awful stench!
In addition, after 2 years, even though the dryer sits on a perfectly level surface, the belt makes a horrible, loud squeaky noise. The warranty was only for 1 year, of course. According to the Supervisior of Customer Service, "They are just like everybody else, all the other brands, and they only warranty their products for 1 year." So basically, Whirlpool doesn't differentiate itself from the low quality brands, so why would bother purchasing from a company who charges a premium for it's product, but does nothing to stand behind it's quality? We will not purchase any more front loading machines from Whirlpool.
In Addition, we will be upgrading all of our kitchen appliances but not with Whirlpool product.
Obviously they are not the quality company they were 16 years ago. Time to switch.
Review about: Whirlpool Washing Machine.