I purchased a Whirlpool Duet Washer in 2008. I had a problem with the counter weight (broken) on the front of the machine.
It took Whirlpool three weeks to fix this problem. Whirlpool extended my warranty to two years instead of one. Now, my drum is broken! The repairman stated he had never seen this happen.
He thought it was caused by the counter weight. Now my washer will be down at least another week. Whirlpool really made a lemon. This machine has never been right.
It is the loudest machine I have ever had. Apparently, they are suppose to be quiet, not this one.
You can hear it down the street. I will not buy another Whirlpool!
Review about: Whirlpool Washing Machine.
Monetary Loss: $750.