Our washer that is 2-3 years old was making a noise. We had the extended warranty folks come out and low and behold, the washer was assembled without a COUNTER BALANCE.
Does whirlpool not have a quality control department!? So now, the bearing, basket and who knows what else is bad, and they want to order a counter balance, install it into a machine that im sure has not been running properly since installed, and were stuck with a LEMON! Whirlpool wont talk to us because the machine is more than 12 months old.
I guess their statue of limitations runs out on being held responsible for putting together a machine correctly after 12 months. I wish it worked that way in my line of work!
Review about: Whirlpool Washing Machine.
Monetary Loss: $1500.