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Product or Service Quality

Purchased dryer on 10/30/15 from Zemel's appliances in Danbury, CT had service call for control panel 12/2/15. On 12/19/15 it died and flashed CF1 - needs new control panel which is back ordered.

Whirlpool will not replace dryer only fix part. It is 1/13/15 and the repair person is scheduled for tomorrow.It has been a long time since I have had a dryer. I have had to wait 4 days for repair people and spend countless time on the phone discussing a dryer that only worked 48 days! I am so irritated.

Think twice about purchasing Whirlpool Duet 7.3 cu.ft. Dryer WED95HEDW

This person wrote the review because of damaged or defective of whirlpool dryer from Whirlpool. Reviewer claimed that he or she wants Whirlpool to read this review and look into the issue (if any).

The most disappointing in user's experience was warranty repair only no exchange and unhelpful customer service. Author liked the most customer service representative. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

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