Whirlpool does not stand behind their products
I bought a Whirlpool Duet Washer less than 2 years ago. The washer stopped and I had to call a repairman. The motor control panel broke and it costs $413 to get a new one installed.
The customer service department at Whirlpool essentially said that since I didn't purchase the extended warranty I wasn't entitled to receive payment for the part or labor costs. I did not even receive information on purchasing an extended warranty. Less than 2 years for a $1200 washer is ridiculous and unacceptable.
I would never buy a Whirlpool appliance again. I had a GE washer for 24 years and it never needed anything.
Review about: Whirlpool Washing Machine.