Not resolved

My now out of warranty Whirlpool dishwasher GU2300XTVS3 has a soap container latch that is a joke. It is so flabby and weak, it releases the soap the minute the door shuts to do a normal wash cycle.

I complained to Whirlpool about this last week and have yet to receive a reply. I also have to prewash flatware knives because the machine will NOT clean knives!!! Whirlpool says it's because of the detergent I am using. I use both the packets and liquid dishwasher soap.

When I complained about the way it didn't clean knives, Whirlpool phoned me and tried to troubleshoot the problem.

Why is this vital part, the soap release latch, so junky and weak? Very disappointing appliance.

Review about: Whirlpool Dishwasher.

Monetary Loss: $500.

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