Product: Whirlpool Dishwasher Clear all filters (72 of 72 reviews match)
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1.0
Details
I ordered a Whirlpool dishwasher from Costco on Monday, March 11. That same day I received an email from JB Hunt asking to schedule my delivery. I scheduled it for Thursday, March 14. Wednesday evening, my husband and I disconnected our current dishwasher and put it in...
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1 comment
JBHunt_Official
#1663563

Hello, we are very sorry to hear about the delivery issue and appreciate you bringing this to our attention. We have passed your message along to our team to begin looking into.

Please send a message confirming your contact and order info to SocialMedia@jbhunt.onmicrosoft.com and a member of our management team will be in touch with you ASAP. Again, we apologize and thank you for reaching out to us concerning this issue.

Review
#1496689 Review #1496689 is a subjective opinion of poster.
Product
Whirlpool Dishwasher
Cons
  • Lack of respect
  • Delivery rescheduling
  • Claiming they had the product when they clearly did not
Reason of review
Poor customer service
Loss
$419
Preferred solution
Let the company propose a solution

Whirlpool in Loveland, Ohio - Dishwasher

2.5
Details
Dishwasher 3 1/2 years old. Came installed in brand new home we bought. Stopped working. Service came out for $90 charge. Told pump is bad. $275 for part plus $75 to instsll it. Runs once a week for family of 2!!! Not quite as bad as their Cabrio piece if junk washer!
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Review
#1430518 Review #1430518 is a subjective opinion of poster.
Product
Whirlpool Dishwasher
Reason of review
Bad quality
1.0
Details
After taking the new Whirlpool dishwasher out of the box,he said the bottom coil where the water flows through was bent He said he would not install because the water would not flow. He said it looked like a forklift damage. We called Home Depot and spoke with the...
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1 comment
Anonymous
#1590289

you didn't lose $150 you just didn't receive the money you claim he offered you in compensation. since you ended up returning the unit you were no longer entitled to the $150 anyways.

Review
#1378470 Review #1378470 is a subjective opinion of poster.
Product
Whirlpool Dishwasher
Cons
  • Promises not kept
Reason of review
Damaged or defective
Loss
$150
Preferred solution
Price reduction
4.4
Details
I ordered 3 high-end appliances, a refrigerator, over, and dishwasher along with the installation kits for each (priced separately). Since we didn't get to install them right away we did not notice that an item was missing, a 23 dollar water hose for the dishwasher....
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Review
#1363827 Review #1363827 is a subjective opinion of poster.
Product
Whirlpool Dishwasher
Pros
  • Ordering process
Cons
  • Handling of disputes
Tags
  • unprofessional attitude
The dishwasher arrived broken in two places, and the dryer broke down after two uses. Bad customer service.
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1 comment
WP2008
#1555066

Dear anonymous: Thank you for your review. We are sorry to hear of your Dishwasher and Dryer concerns.

We would like to inquire further about your review with you. If you are still needing assistance, please email us at Whirlpool_REviews@Whirlpool.com, with your name, phone number, street address, zip code, model & serial number, and date of purchase, the website that you submitted your inquiry, and a brief description of the issue. We look forward to your reply.

Thank you. Whirlpool Social Care

Review
#1339507 Review #1339507 is a subjective opinion of poster.
Product
Whirlpool Dishwasher
Reason of review
Damaged or defective
1.0
Details
I have a whirlpool dishwasher. It is the worst product I have ever owned. I bought it in November of 15 . In December it has a major part go out. Luckily is was under warrenty. Once my warrenty ran out I has been one problem after another.. I want to know who to...
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1 comment
WP2008
#1503174

Dear MistyHippopotamus:Thank you for your review. We are sorry to hear of your Dishwasher concerns.

We would like to inquire further about your review with you.

Please email us at Whirlpool_Reviews@Whirlpool.com, with your name, phone number, street address, zip code, model & serial number, and date of purchase, the website that you submitted your inquiry, and a brief description of the issue. We look forward to your reply.Thank you.Whirlpool Social Media Relations

Review
#1283423 Review #1283423 is a subjective opinion of poster.
Product
Whirlpool Dishwasher
Cons
  • Poor quality product
Reason of review
Bad quality
Whirlpool Dishwasher Purchased in 2015 at Lowe's have 6 Whirlpool appliances. 15 months after purchase of DW the 8575276 WPW10084141 Dishwasher Control Board went out!!! Again 5 months, and once again, third board and dishwasher is not two years old> A recall on...
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1 comment
WP2008
#1400026

Thank you for your review.

We would like to inquire further about your review with you.

Please respond back to this email address, Maytag_Reviews@Maytag.com, with your name, phone number, street address zip code, model & serial number and date of purchase on the appliances. Also with a brief description of what you are experiencing with your Dishwasher.

Review
#1127566 Review #1127566 is a subjective opinion of poster.
Product
Whirlpool Dishwasher
Reason of review
Damaged or defective
Loss
$610
Preferred solution
Let the company propose a solution
2.0
Details
I have haf nothing but troble with my dishwasher that is 1yr old.Have had the repair man out 4times and he or I cant get whirlpool to replace it or anything. I wil Never by from them again..
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1 comment
WP2008
#1400415

Dear anonymous: Thank you for contacting Whirlpool regarding your appliance. We are happy to look into your concerns but we will need your model and serial number, your address, your user ID (anonymous), your Review ID Number (1069195), website you contacted us at (PissedConsumer.com), and date of purchase emailed to Whirlpool_Review@whirlpool.com.

Review
#1069195 Review #1069195 is a subjective opinion of poster.
Product
Whirlpool Dishwasher
Reason of review
Bad quality
2.8
Details
Whirlpool products are junk as 3 of the 4 I bought 3 & 1/2 yrs ago have broken the latest for the third time the dishwasher another control panel. The whirlpool people told me the would fix it for 365.00 and guarantee it for a year. This *** is all made in Mexico as I...
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1 comment
Anonymous
#1281710

The appliances may have been assembled in Mexico but the electronics in the control panel came from China. Appliance manufacturers have shortened their warranty to one year and are more than willing to sell you a service plan to cover repairs beyond that period.

They are also importing the control panels and other from China to reduce cost. Whirlpool has move a lot of their assembly back to the US but still use Chinese components.

Review
#1002486 Review #1002486 is a subjective opinion of poster.
Product
Whirlpool Dishwasher
Reason of review
Bad quality

Contact Whirlpool Customer Service

Mailing Address:
Whirlpool Corporation
2000 N. M-63 MD 1800
Benton Harbor, MI 49022
Phone:
(866) 698-2538
All Whirlpool Contacts

Received Damage Appliance Sears Refuses to Exchange Item

1.0
Details
We are completely remodeling our kitchen. Our house has been gutted for 7 weeks. We ordered our Whirlpool dishwasher from Sears. It was delivered on January 6th; our contractor began installing the appliances today, January 28th. When the dishwasher was taken out of the box it looked as if it fell off a truck and rolled down a hill. It is damaged on all four sides. I called the toll free customer service line and was told that they would not exchange it because they only take returns or exchanges within 72 hours of delivery. I ordered this item on-line and no where on my receipt does it mention this. I asked to speak to a supervisor who proceeded to tell me I was negligent for not opening the box immediately. What? Excuse me? What happened to customer service? His name was Travis employee#878790. Travis doesn't have a last name; he said he was from South East Asia. All I want is to exchange this dishwasher. It was $550 and we can not use it. I doubt it will even work. We have NEVER had an issue with Sears. I can't believe they would actually allow their customers to be treated like this and be stuck with an expensive useless item.
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Review
#999121 Review #999121 is a subjective opinion of poster.
Product
Whirlpool Dishwasher
Cons
  • Appliance return policy
  • Customer service
  • Severely damaged dishwasher delivered
Reason of review
Return, Exchange or Cancellation Policy
Loss
$550
Preferred solution
Exchange damaged dishwasher