Gaithersburg, Maryland
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I purchased the Whirlpool Repair plus 1 warranty for my 4yr old dishwasher that broke. It was the cheapest option to fix for $329.00.

The repair guy came and left my home in less than 10min and said he would contact the repair warranty company and order the part.

3 days later I call him and he says they did not approve the repair. I call Whirlpool customer service and they phoned the repair guy and he tells them he's too busy to make the repair. Now I have to wait and get my approved repair re assigned by Whirlpool customer service.

Did I mention the wait time to talk to Whirlpool customer service is 30-40 minutes!! Terrible customer service Whirlpool!

Reason of review: Poor customer service.

Monetary Loss: $600.

Preferred solution: Let the company propose a solution.

Whirlpool Pros: I will never buy whirlpool appliance.

Whirlpool Cons: Warranty repair plus 1, Unresponsive service, Unhelpful customer service.

  • Whirlpool Horrible Service
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Anonymous
#1184707

For not much more money you could have purchased a new dish washer. Buying these warranties is a waste of money