I purchased the Whirlpool Repair plus 1 warranty for my 4yr old dishwasher that broke. It was the cheapest option to fix for $329.00.
The repair guy came and left my home in less than 10min and said he would contact the repair warranty company and order the part.
3 days later I call him and he says they did not approve the repair. I call Whirlpool customer service and they phoned the repair guy and he tells them he's too busy to make the repair. Now I have to wait and get my approved repair re assigned by Whirlpool customer service.
Did I mention the wait time to talk to Whirlpool customer service is 30-40 minutes!! Terrible customer service Whirlpool!
Reason of review: Poor customer service.
Monetary Loss: $600.
Preferred solution: Let the company propose a solution.
Whirlpool Pros: I will never buy whirlpool appliance.
Whirlpool Cons: Warranty repair plus 1, Unresponsive service, Unhelpful customer service.