This machine never worked right. It started with failure to run after a few minutes in the WASH cycle.
Then the machine stopped and remain in the same setting for the remaining time. A repair man came over and said that we had to modify the way the drain hose was emptying. We replaced the drain system from having the drain going into a laundry tub to one that used a stand pipe with an air gap. After several experimenting ways, the repair man tied up the drain hose with a "loop" prior to draining the water into the sink.
When he left the machined worked for a little while, but it never washed the clothes properly. The clothes have develop a foul smell because the rinse cycle does not work, and it leaves the clothes with the same dirty water.
I tried to return the machine to Costco, but they just said to call for more service. The person at Costco just gave me her first name, but refused to supply her last name. Costco suggestion was simply to call for more service.
I am ready to start a class action suit. If you are too, reply to me at firstname.lastname@example.org
Review about: Whirlpool Washing Machine.