I contacted Whirlpool today concerning the F1 Error Code. This is the 2nd major issue we have had with our washer (model #WTW6600SW, Ser #CU4070242, purchased November 2007).
The first issue required that the pump be replaced at a cost of $125.00 for the part. My husband, thankfully, is good at this sort of repair so he replaced the pump which saved us the cost of a service call. All that Whirlpool would do is offer to send out a technician (at my cost for parts and service) or sell me a service contract at $385.00. I offered that if they would send me the part, my husband could put it on.
They refused - - - unless of course I wanted to pay for the part. I realize my washer is 6 years old, but if you add what I paid for the washer, plus the pump, plus this new expense, I would be better off to purchase a cheaper washer and just replace it every 3-4 years.
A washer of this cost should last longer than 6 years. Now that I have read where a lot of people have experienced the same issues with the Whirlpool products and their lack of good customer service, I will not make the mistake of purchasing another Whirlpool.
Review about: Whirlpool Washing Machine.
Monetary Loss: $400.