Whirlpool Cabrio washer lid is cracked

I have the same exact issue with my Whirlpool Cabrio washer cracked lid Model # WTW7800XW2.I, too, was told the same thing from Whirlpool that my warranty expired.

My home warranty doesn't cover the issue either and the cost is half the price of the washer it self. Why is there "a recall" on this item? The lid is cracked at the screw and won't lock, but whirlpool stated since the washer is working they are not responsible for repairs as the warranty expired and I did not purchase the extended warranty.

Now the see through top is cracked on the side the washer does not buzz when the wash cycle is complete and won't lock.A very "pissed off" whirlpool customer.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Reason of review:
Damaged or defective
Preferred solution:
Deliver product or service ordered
Monetary loss:
Product or service
Whirlpool Wtw7800Xw Top Load Washing Machine
Review category
Appliances and Electronics
review #555541 by

Author wants to be contacted by the company. Learn more

Had an experience with Whirlpool? Submit review ›
Helpful? 1 Yes 1 0 No 0
Had the same issue 7 Yes 7
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan

May 20, 2015 #986542

if anyone needs a washer for parts, i have a perfect condition Whirlpool Cabrio model#: WTW7800XL0 the only problem with mine is the spinning drum is REALLY loud and the repair guy said that it would need to be replaced.

0 0 Reply

Jan 21, 2015 #934480 Kansas City, Missouri

I have the same issue with the glass lid cracking and was going top purchase the solid lid 1 pc 8572026 , 2 pcs 8563964 hinge & 4 pcs W10119828 is there any one with photos of step by step on how to take the old lid off and replace it with this solid lid

1 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Whirlpool. However, many companies do monitor reviews on our site.

You were reading a complaint about Whirlpool.
Filing a new complaint about