Cabrio Washer model WTW7800XW0 S/N C02570663
We purchased the washer 1/21/2011 and have replaced the cracked lid already 2 times. Now the internal spring assembly has corroded and rusted through the porcelain at the top of the washer around the hinges and bleach dispenser. The entire upper porcelain assembly of the washer needs to be replaced to correct the issues.
This lid problem is a widely documented issue with this model. Google the model number and complaints to find them.
It is unthinkable that a company as large as Whirlpool would not stand behind this obvious product defect. A top of the line model should not rust away in less than 3 years to be thrown out.
Product or Service Mentioned: Whirlpool Washing Machine.
Monetary Loss: $800.