Whirlpool Cabrio Lid Defect

400 of 925 Whirlpool reviews

Cabrio Washer model WTW7800XW0 S/N C02570663

We purchased the washer 1/21/2011 and have replaced the cracked lid already 2 times. Now the internal spring assembly has corroded and rusted through the porcelain at the top of the washer around the hinges and bleach dispenser. The entire upper porcelain assembly of the washer needs to be replaced to correct the issues.

This lid problem is a widely documented issue with this model. Google the model number and complaints to find them.

It is unthinkable that a company as large as Whirlpool would not stand behind this obvious product defect. A top of the line model should not rust away in less than 3 years to be thrown out.

This review is a subjective opinion of a user.
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More Review Details

Monetary loss:
$800
Product or service
Whirlpool Wtw7800Xw Top Load Washing Machine
Review category
Appliances and Electronics
review #457470 by
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Had the same issue 5 Yes 5
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richardsonco

Oct 06, 2014 #880926 Des Moines, Iowa, United States

I had the same issue. I sanded the metal down taped-primed the sprayed with appliance paint by Krylon Paint 3201 epoxy. I bought the paint through Amazon. Still holding up. I also replaced the lid with metal one. I have a recent post about that. It's been on for several months now work great.

0 0 Reply
Anonymous

Dec 05, 2015 #1074378

Hello Richard,
I'm so glad you posted this! We have a WTW7800XW0, and we are on the second lid, which like the first, has a cracked frame and the glass is now popping up.
We are interested in trying the all-metal lid that you did, but it is not listed as "compatible" for this model. May I assume that you chose to disregard their compatibility suggestion and have had successful results? If so, I think we will go ahead and try it too. Just wandering about the lid lock, and as you mentioned, the spacers. We REALLY don't want to buy another identical lid, or a new washer at this point!
Thank you!
CaraC

0 0 Reply
Anonymous

Nov 14, 2013 #742429

It's Not a manufacturer "Defect" as you so put it :x , See the "discoloration" around the *** bleach dispenser? Thats from over filling it..and subsequently running over, Too much bleach,fabric softner, and detergents are the number 1 cause of rust,corrosion,and machines breaking down :roll ..So now if you run your car into a lake, are you going to expect the factory to "warranty" the car ? Since it most likely will have issues ?!?!?! I think not... :zzz

Appliance Technician in central Florida for 11 years... :grin

1 2 Reply
Anonymous

Jan 05 #1089314

I have the same problem, and have never overfilled any of the compartments. It's a product defect.

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