I too purchased a Whirlpool Cabrio washer from Lowes and after less than two years the washer lid frame broke. Called Whirlpool and was told that the replacement part would be $244.37!
Unbelievable! The lid wasn't misused, its a design flaw which hasn't been corrected. I'm not paying $244.00 for a new lid every two years for this expensive washer. I then called Whirlpool customer service and was told there is nothing wrong with the lid, there hasn't been any recalls and they were sorry, but are unable to assist me!
Asked to speak with a supervisor and was put on hold for an eternity who only offered the part at half off. Will never purchase another Whirlpool product!
Review about: Whirlpool Washing Machine.
Monetary Loss: $115.