Update by user Mar 01, 2018
very nice people, resolved it as I requested,
Original review posted by user Dec 16, 2017
This is the worst washer ever made in the history of modern appliances. It can't spin without making a spare tire where one blanket or sheet wraps around all the others and then the ones inside are dirty and soaking wet.
I have had to wash the same load three times to get them done right. DO NOT BUY THIS PIECE OF CRAP. The time to finish a load is so wrong you can never tell how long it will take to wash a load, it stays on the same time remaining for 30 mins.
This morning it indicated the wash would take 56 mins, it has been going for over an hour and a half now and I am not sure what it is doing. I have to watch it to completion because it may start walking down the hall any second.
Product or Service Mentioned: Whirlpool Washing Machine.
Reason of review: Bad quality.
Preferred solution: Full refund.