Purchased from BigBazar sealdah in kolkata a top loaded automatic washing machine, started getting a noise while washing after six months use.The authorized service kept visiting to rectify the noise and diagnosed to replace a part that was not in stock.
kept me waiting for couple of months, than took the machine to the local service center and kept quite for another few months than one day they returned the machine it cannot be rectified due to unavailability of the required part. After several attempts to contact customer regional head they offered to bail it out by exchange for 6-7 K. Since the purchased receipt from Bigbazar had worned out due to their fade printing receipts, I could not produce a fresh receipt from Bigbazar. I was advised to get a affidavit from court that I purchased the machine from Bigbazar with required details.
After completing all these formalities within the AMC period, the regional head of Kolkata expressed his inability to entertain my claim to accept their bail out offer.
Hence this was a bitter experience of life after spending hard earned 15K to have a better easy going with washing experience at home, my wife & me had a bitter experience in Kolkata, India.Both of us r public servants but failed to teach a lesson to a manipulator multi national co Whirlpool
More Review Details
|Product or Service Quality|
|Exchange, Refund and Cancellation Policy|
- Reason of review:
- Poor customer service
- Preferred solution:
- Let the company propose a solution
- Monetary loss:
- Product or service
- Whirlpool Top Load Washing Machine
- Review category
- Appliances and Electronics
You May Also Like
- "Have just spent 7mths renovating our house purchased a Miele clean steel dishwasher, this week my cabinet maker installed all our appliances that had been stored together hot plate, oven,..."
- "We purchased our Whirlpool Cabrio washer and dryer from Lowe's in 2011. (Whirlpool Cabrio Washer Model WTW7800XW2). Before our one year warranty expired, I noticed the lid was..."
- "We have a Whirlpool Duet washer/dryer combination that we have been totally satisfied with for over six years. My wife has recommended the products to many of our friends who..."
- "In online business reputation is really important in order increase the sale of a product or service. In this regard 411 locals service is considered as a great tool for..."
- "Hello Everyone, This an awareness message for all small and medium businesses, who are using credit card processing solution from companies like. CLICK AND SWIPE, EXPREZTO PAYMENTS. They are scammers. They..."
- "I was worried about my money. As dhgate says false tracking number suspected. dhgate representative was very nice.And assure me that my money is complete safe with dhgate secure bank..."
- "Had. Went. To. Da. Family. ..."
- "Ordered 16 pink rosebuds for niece's 16th birthday. What arrived was 8 pink and 8 white fully bloomed out roses. They requested pictures which I sent them 3..."
- "I actually had an ok experience. You HAVE to read the fine.print. You HAVE to read the ordering instructions... ALL of them. You HAVE to order WAY ahead of time..atleast a month before..."