I just replaced the glass lid, hinges and screws on my less than 4 year old whirlpool cabrio washer less than 2 months ago at the tune of $330.00. It is breaking again and we have been nothing but gentle with the opening and closing of the new lid.
I would like for whirlpool to send me a replacement lid that is a different design that won't crack and break because of the faulty design. Yes I have gone on the web and it is a widespread problem that is costing whirlpool a lot of lifetime owners such as my self.
It is not a cosmetic issue as my lid wont lock and the washer stops mid cycle because the lid is moving off the lock. Please offer me a solutions that will keep me loyal to the brand and won't cost me any more, as the lid is still under warranty.
Product or Service Mentioned: Whirlpool Washing Machine.
Reason of review: Bad quality.
Monetary Loss: $330.
Preferred solution: Let the company propose a solution.