SO my 8 mont Duet washer is totally dead. Apparently the rotor problem, which was reported by many other consumers, died on me.
To repair this unit, it take 4 different components wieghing all togethr around 200Lb. After a week or so ( without a working washer) I called and was told that the replacement parts were on back order, and that their ETA was, maybe available on April 15...2020?)...so here is the deal, if you want to spend over $US1,000 for a washer, and not being able to use it because of its really poor quality, and it you really like the Whirlpool brand, and love buying extended warranty, so that you do not pay US$1,100 for this repair..buy a Whirlpool.
Review about: Whirlpool Washing Machine.