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We purchased the Whirlpool Gold french door, bottom freezer fridge model WRF990SLAM00 in March 2013 from Lowe's. It costed $2000+ (I know, I know. Long story) Within a year or so it started having condensation in the top fridge, constantly dripping, Water dripping from...
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SkeletalHumpbackWhale656
SkeletalHumpbackWhale656

I forgot to mention they did say they would cover the part again, but not the labor.

2.2
#1398887
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Called Whirlpool on 11/4/18 for service on a Whirlpool front load washer covered By a Whirlpool extended contract. They told me they could not service the washer an sooner then 11/21/18, 17 days from when first called them. I would never buy an extended warranty from...
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Anonymous
Anonymous

Never publish personal information on an open internet site. Pandora's Box. Extended "warranties" are cash cows for the issuer but of little use to the consumer. You're better...

1.0
#1398327
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I ordered a refrigerator online through Home Depot, 9/18, and had to wait 7 weeks for delivery by RAS delivery, Elkhart, IN. The RAS delivery guy told me to leave the plastic cover on for 2 days, to protect the paint. After 2 days, when I took off the wrapping, there...
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h.kitchener
h.kitchener

Now you understand the dangers of ordering large items online. It's always best to wander into a store, inspect the item(s) you want and have it delivered. Lowe's offers free ...

#1394283
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We purchased a whirlpool refrigerator a year and a half ago. It broke and we never got any resolution from the whirlpool company. We waited 3 plus weeks for a part that never came. We had purchased the refrigerator from the Waterford MI. ABC warehouse. Tom and Nasser (...
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1.5
#1392603
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Tom and Nasser from ABC warehouse called Tuesday. October 30th. We purchased our refrigerator from them a year and a half ago. They told us we could pick a new refrigerator. We went to choose an LG. They delivered it the next morning. Thank you for making the past part...
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#1392564
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Paid over $1500 on a new Whirlpool refrigerator. Very poor choice on our part. Only 3 years old and already not doing what it was designed to do....keep temperature at a simple 40 degrees. Certainly will never again trust the whirlpool brand ever again ! Be smart stay...
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#1392510
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Called three times and held 20 minutes each, no answer. Tried Live Chat 3 times before I got a response. After all that, the chick said she could only give me answers that are in the user manual. I ALREADY looked through the User Manual and didn't find my...
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#1391871
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WHIRLPOOL DRYER MOD # WGD9470WW2 SER#M02001068
WHIRLPOOL DRYER MOD # WGD9470WW2 SER#M02001068
WHIRLPOOL DRYER MOD # WGD9470WW2 SER#M02001068
WHIRLPOOL DRYER MOD # WGD9470WW2 SER#M02001068
On October 21, 2018 at approximately 4:00pm I was home with my wife Jill age 50 and Son Daniel age 8 when my CO and Smoke alarm began to indicate by sound that something was wrong in my basement where my furnace and Whirlpool Dryer are located. I immediately got my...
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1.0
I didn't like
  • Safety team denial to repair or provide a resolution
  • Customer service
#1391831
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Today is exactly 3 weeks since the repair company came out. Our 18 month old refrigerator stopped working. There were 3 parts needed. The one that seems to be the problem is called an evaporator cover. I don't understand how such a large company, does not have these...
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1.5
#1388868
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Two major components failed twice within a year. The unit is only 3-years-old. What a piece of junk. It doesn't dry dishes completely. A circuit board failed now the impeller has failed. Whirpool definitely owes me compensation for my out-of-pocket repair costs. For...
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h.kitchener
h.kitchener

All brands build junk nowadays. Even tho it is only 3 years old, buy a new dishwasher---a basic one, not one with all the bells and whistles---and hope for the best. Those thi...

1.4
I didn't like
  • Quality of the merchandise
#1388742
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