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I purchased a new Whirlpool side-by-side refrigerator about 2 years ago for US $1299. So far, it has required parts and service support valued at more than 40% of the purchase price. I am a senior citizen, and this is the shoddiest, most unreliable appliance I have...
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Company wrote 0 private or public responses to the review from 1 day ago.
1.9
I didn't like
  • Bad quality unresponsive customer relations
#1418499
Reply to reviews
I am on my 5th service call for a Whirlpool refrigerator that is barely 2 years old. The problem continues to be that the refrigerator freezes up every 2-4 months. Each time the repair person says "I know I have fixed it this time"! A BAD PRODUCT HAPPENS, BUT BAD...
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Company wrote 0 private or public responses to the review from Dec 04.
WP2008
WP2008

Dear RightMastiff622: Thank you for your review. We are sorry to hear of your Refrigerator concerns. We would like to inquire further about your review with you. If you are st...

#1414846
Reply to reviews
We purchased the Whirlpool Gold french door, bottom freezer fridge model WRF990SLAM00 in March 2013 from Lowe's. It costed $2000+ (I know, I know. Long story) Within a year or so it started having condensation in the top fridge, constantly dripping, Water dripping from...
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Company wrote 0 private or public responses to the review from Nov 12.
Anonymous
Lisa O

UPDATE: Tech came out on November 19 th and looked at the fridge. He was not sure what to do. He had me call Whirlpool Customer Service again to get an "S" code. On hold for 4...

WP2008
WP2008

Dear SkeletalHumpbackWhale656: Thank you for your review. We are sorry to hear of your Refrigerator concerns. We would like to inquire further about your review with you. If y...

2.2
I didn't like
  • No refund or exchange
#1398887
Reply to reviews
Called Whirlpool on 11/4/18 for service on a Whirlpool front load washer covered By a Whirlpool extended contract. They told me they could not service the washer an sooner then 11/21/18, 17 days from when first called them. I would never buy an extended warranty from...
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Company wrote 0 private or public responses to the review from Nov 11.
WP2008
WP2008

Dear ParallelMarmot668: Thank you for your review. We are sorry to hear of your Washer concerns. We would like to inquire further about your review with you. If you are still ...

Anonymous
Anonymous

Never publish personal information on an open internet site. Pandora's Box. Extended "warranties" are cash cows for the issuer but of little use to the consumer. You're better...

1.0
#1398327
Reply to reviews
I ordered a refrigerator online through Home Depot, 9/18, and had to wait 7 weeks for delivery by RAS delivery, Elkhart, IN. The RAS delivery guy told me to leave the plastic cover on for 2 days, to protect the paint. After 2 days, when I took off the wrapping, there...
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Company wrote 0 public responses to the review from Nov 05.
WP2008
WP2008

Dear anonymous: Thank you for your review. We are sorry to hear of your Refrigerator concerns. We would like to inquire further about your review with you. If you are still ne...

h.kitchener
h.kitchener

Now you understand the dangers of ordering large items online. It's always best to wander into a store, inspect the item(s) you want and have it delivered. Lowe's offers free ...

#1394283
Reply to reviews
We purchased a whirlpool refrigerator a year and a half ago. It broke and we never got any resolution from the whirlpool company. We waited 3 plus weeks for a part that never came. We had purchased the refrigerator from the Waterford MI. ABC warehouse. Tom and Nasser (...
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Company wrote 0 private or public responses to the review from Nov 01.
1.5
#1392603
Reply to reviews
Tom and Nasser from ABC warehouse called Tuesday. October 30th. We purchased our refrigerator from them a year and a half ago. They told us we could pick a new refrigerator. We went to choose an LG. They delivered it the next morning. Thank you for making the past part...
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Company wrote 0 private or public responses to the review from Nov 01.
#1392564
Reply to reviews
Paid over $1500 on a new Whirlpool refrigerator. Very poor choice on our part. Only 3 years old and already not doing what it was designed to do....keep temperature at a simple 40 degrees. Certainly will never again trust the whirlpool brand ever again ! Be smart stay...
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Company wrote 0 private or public responses to the review from Nov 01.
Anonymous
Lisa O

Same here only a different model that we paid over $2000 for. Had to replace it within a week of recieving it and then nothing but problems. We had it 5 years. That model is n...

WP2008
WP2008

SwiftSquirrelMonkey: We're sorry to hear that. We recommend to contact our Canada Team for assistance at 1 (800) 807-6777 between 8 a.m.–8 p.m. EST Mon-Fri.

#1392510
Reply to reviews
Called three times and held 20 minutes each, no answer. Tried Live Chat 3 times before I got a response. After all that, the chick said she could only give me answers that are in the user manual. I ALREADY looked through the User Manual and didn't find my...
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Company wrote 0 public responses to the review from Oct 31.
WP2008
WP2008

Dear anonymous: Thank you for your review. We are sorry to hear of your concerns. We would like to inquire further about your review with you. If you are still needing assista...

#1391871
Reply to reviews

Contact Whirlpool

Mailing Address:
Whirlpool Corporation
2000 N. M-63 MD 1800
Benton Harbor, MI 49022
Phone:
(866) 698-2538
More

Whirlpool Products and Services

WHIRLPOOL DRYER MOD # WGD9470WW2 SER#M02001068
WHIRLPOOL DRYER MOD # WGD9470WW2 SER#M02001068
WHIRLPOOL DRYER MOD # WGD9470WW2 SER#M02001068
WHIRLPOOL DRYER MOD # WGD9470WW2 SER#M02001068
On October 21, 2018 at approximately 4:00pm I was home with my wife Jill age 50 and Son Daniel age 8 when my CO and Smoke alarm began to indicate by sound that something was wrong in my basement where my furnace and Whirlpool Dryer are located. I immediately got my...
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Company wrote 0 private or public responses to the review from Oct 31.
WP2008
WP2008

Dear WebbedNewt: Thank you for your review. We are sorry to hear of your Dryer concerns. We would like to inquire further about your review with you. Please email us at whirlp...

1.0
I didn't like
  • Customer service
  • Safety team denial to repair or provide a resolution
#1391831
Reply to reviews