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I have a black side by side whirlpool refrigerator.It was put in my home by Pulte home builders in April of 2014 and has a 2 year warranty.

Since day 1 the freezer door has been misaligned and the freezer temperature is always differently faulty.

I am just now finding out that a misaligned door is a known factory defect but no one bothered to tell me this.

The local authorized service company has been out here 3 times and the issue persists.I would like for Whirlpool to replace the refrigerator with a different (bottom freezer) model.

Review about: Whirlpool Refrigerator.

Review #960355 is a subjective opinion of a user.

1.4
Style and Design
Price Affordability
Customer service
Ease of Use
Warranty
Value for money
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
Product or Service Quality
PRODUCT OR SERVICE
Not specified
Reason of Review / Monetary Loss Warranty issue / $1500
Preferred solution replacement different model refrigerator

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