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We bought a Jenn Air JSW48SEFXDA 48" built in refrigerator about 6 years ago apparently just after the production was discontinued and alas.......so where many of the critical parts and any other support. As an example, the defrost coil (WP6700****) is a 50 dollar part but can be found nowhere on the planet now.

Whirlpool/Jenn Air service department says "too bad" and I that I should buy another fridge instead. For a luxury branded item that was MSRP at 11,000 you'd expect some sort of quality or support 50 or 60 months after purchase. Everything has gone wrong on this refrigerator including the front door actually falling off in the first year, the plastic on the bins and seals on the door failing, the compressor and circuit boards have been replaced. A review of other Jenn Air survivor comments will show a steady stream of discontent of similar problems covering all of their models.

At the end of the day, a Jenn Air appliance is a bottom of the barrel Whirlpool at 3-4X the price. Do your due diligence before you waste your money on this junk.

Reason of review: Bad quality.

Monetary Loss: $4500.

Location: 200-6750 Century Avenue, Mississauga, ON L5N 0B7, Canada

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Mandy Pvn

We're very sorry to learn of your concerns regarding your Refrigerator. We would like to inquire further about your review with you. Please respond back to this email address JennAir_Digital@jennair.com with your Reviewer ID 971970, name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance.

Paizlee Zby
reply icon Replying to comment of Mandy Pvn

We are having the same problems. We need a defrost heater assembly!,, can you help? Chris Cmfitz53@***.com

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