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The front panel of the oven door of Whirlpool 30" electric cooking range model RF376LXGW is glass. The glass just shattered into a million shards without any provocation.

The range was not in use at the time. As a matter of fact there was no one in the kitchen when the sound of glass breaking attracted our attention and on entering the kitchen we saw that the panel had exploded. This is obviously a product defect that Whirlpool is not willing to admit and their customer service is only willing to refer the problem to a local repair facility that has a hefty charge to even come and look at the problem.

The customer service personnel of Whirlpool have no knowledge of their products and cannot talk intelligently about the subject.

Monetary Loss: $900.

Location: San Diego, California

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