Not resolved
Customer service
Product or Service Quality
1 comment

When the fridge goes into defrost cycle, water doesn't drain into pan; it spills onto top shelf and drawer under. Have to sponge out water from drawer.

Water on top tray refreezes. Tech say nothing can be done. Is this really a frost free or is it really an "ice box" with a fancy case? Seems quality and service are both lacking.

First service call was warranty less than 3 months after purchase.

Was told I had to completely defrost fridge and that all would be Ok after that. Couple months later had the same thing happening so defrost was just way to placate the customer.

Product or Service Mentioned: Whirlpool Wrt1l1tzyw Refrigerator.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

Company wrote 0 public responses to the review from Oct 11, 2017.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment

Thank you for contacting Whirlpool regarding your appliance. We are happy to look into your concerns but we will need your model and serial number, name, address, phone number and date of purchase emailed to .

You May Also Like