Savannah, Georgia
Not resolved
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1 comment

Spider Assembly on stainless steel wash drum failed during spin cycle.

Warped steel wash drum and damaged outer tub. I researched warranty and according to website the steel drum had a limited lifetime warranty.

Whirlpool customer service has denied this basically rendering my machine a total loss. This was the most expensive washer/ dryer combo I have ever purchased and the least reliable. Dryer control panel also failed and had to be replaced. Whirlpool refuses to take responsibility for their defective units.

I will replace my washer/dryer with a Bosch or Samsung and avoid all Whirlpool products and their subsidiaries.

Get the picture Whirlpool! You have extorted your last dime from my family!

Product or Service Mentioned: Whirlpool Ghw915opwo Washing Machine.

Reason of review: Damaged or defective.

Monetary Loss: $1300.

Whirlpool Cons: Whirlpool product was defective and conveniently out of warranty, Fact that they sell bad products and the customer suffers.

  • Whirlpool junk
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Hi, my name is Melanie, and I am contacting you on behalf of Whirlpool Corporation. We would like this opportunity to address your concerns.

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