I bought a semi automatic washing machine from Croma store (gurgaon) on 03/09/12 Model no A-72H* and i regret to say that the water direction changing nob(to change water flow from agitator to dryer) has broken. The machine is not even 4 months old and the water inlet is broken.
How can this happen in a brand new washing machine? You claim to have durable home appliances product and your machine does not last 6 months.
Can you see that the broken piece is attended to replaced at the earliest.
The customer care fellow visited and could not fix the issue. And I am very disappointed with his response that the water inlet valve is made of plastic and not under warranty. This is a pretty lame excuse. The whole machine is made up of machine...
the agitator, spin drum, knobs, etc etc....
And its not covered under warranty even for the very first year... This is cheating and swindling the customer.
Now I wonder whats the use of buying the extra 2 year warranty for your machine, when it doesnt even last 3 months .. when you cant even give warranty to your own machine parts.
cheap quality products is what whirlpool appliances have become.
Review about: Whirlpool Dryer.
Monetary Loss: $250.