I bought a washer and dryer on 11/28/17 at Appliance Factory in Ft. Collins, CO.
Plus a extended warranty. I had a problem immediately with the washer and called, they set up a appointment but later canceled it by them. According to Whirlpool the units do not have a warranty they are too old. Help!
The washer doesn't spin well enough to get the water out and the dryer takes twice as long to dry the clothes. They insist it is covered under warranty and refuse to work with me on resolve the problem for us.
I wanted to purchase another unit for a higher priced item and they refused. This company needs to be checked into.
Product or Service Mentioned: Whirlpool Wtw4815Ew Washing Machine.
Reason of review: Return, Exchange or Cancellation Policy.
Monetary Loss: $105784.
Preferred solution: Full refund.
I liked: Buying a well know product.