Contact Whirlpool Customer Service
Whirlpool Phone Numbers and Emails
Toll-Free Number:
-
(866) 698-2538United States
Customer Service:
-
(800) 643-0961Appliance Cleaners Returns
-
(800) 807-6777Canada
-
(800) 253-1301Customer Experience Center
Whirlpool Emails:
How to Contact Whirlpool Customer Service?
Most Popular Number:
| Total calls: 3 686 | Issues resolved: 91 | Last call: Dec 10, 2024 |
Whirlpool Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Whirlpool Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Whirlpool is 8666982538. 84% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 47% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Whirlpool may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Whirlpool Customer Service is rated at 1.3 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Whirlpool is 8666982538. 84% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 47% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Whirlpool may ask you for the following information to identify you as a customer: first and last name, address or zip code or email.
People call Whirlpool mainly because of product/ service, request for information and staff.
11% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Whirlpool is whirlpool_customerexperience@whirlpool.com. 39% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Whirlpool Website:
Whirlpool Help Center:
Corporate Office Address:
Other Info (opening hours):
Customer Service Hours:
Monday - Friday: 8:00am - 6:00pm (EST)
Other Locations:
Whirlpool Canada LP
200-6750 Century Ave.
Mississauga, ON L5N 0B7
Canada
Whirlpool Corporation
2000 North M63
Benton Harbor, MI 49022-2692
United States
Mailing Address:
Whirlpool Customer Service
553 Benson Rd.
Benton Harbor, MI 49022
Whirlpool Corporation DMCA Agent
500 Renaissance Dr., Ste 101
St. Joseph, MI 49085
How Good is Whirlpool's Customer Service?
Summary of Whirlpool Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Whirlpool?
Product/ Service Question:
- “Washer broken twice in 2 years”
- “Broken part under warranty”
- “Broken appliances. Microwave not working 1.5 year old”
Request for Information Question:
- “Where in Davenport Fl can I buy Water Softener Cleaner?”
- “Checking on my schedule appointment”
- “Need advice on your washing machine and dryer”
Staff Question:
- “Schedule service”
- “Customer service warranty work”
- “Service machine”
Return/ Replace Question:
- “Make a complan for fridgy replacement”
- “I ordered a refrigerator gasket. It is not what I need. I am trying to return it but none of you guys once. Do answer the phone or return messages. I need to know how to return this freaking gasket.”
- “Need replacement upper thermostat for my Roper double wall oven.”
Shipping and Delivery Question:
- “Wrong item color delivered”
- “Ordered part haven't received and I don't have Oder number”
- “Got a package I did not order !!!!!”
Account Question:
- “We have one year-old whirlpool washer that is a piece of crap. All the sensor says out of balance, drain plugged and nothing is wrong. It just don’t work.”
- “Change phone number for deliveries”
- “Control panel on stove locked”
Website/ Application Question:
- “Does not installed my ac and arranged crane for installation then they install ac”
- “Dishwasher installation”
- “Instalation”
Payments and Charges Question:
- “Rebate has never been received and it was supposed to be 30 days and it's quite a bit longer”
- “About charge on service call”
- “Billing”
Activation/ Cancellation Question:
- “Cancel order”
- “Renew warranty”
- “Need to cancel order”
Refund Question:
- “Warranty refund”
- “I have a brand new dryer that's been looked at four times now I've had it for two months piece of crap I just want my money back”
Employment Question:
- “Quit my job”
Cards Question:
- “I should not have to use a credit card and pay to register”
Other Question:
- “My address is 770Glendale Ave NW Palm Bay Florida 32907”
- “Refrigerator gone out”
- “Fa”
Compare Whirlpool Customer Service To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
