Whirlpool Phone Numbers and Emails

Toll-Free Number:

  • (866) 698-2538
    US

Customer Service:

  • (800) 807-6777
    Canada
  • (800) 253-1301
    Whirlpool Customer eXperience Center, US

Complaints/ Feedback:

  • (916) 445-1254
    US only

Media:

  • (478) 954-9303
    Press Inquiries

Returns And Refunds:

  • (800) 643-0961
    Appliance Cleaners
  • (800) 541-6390
    Water Filters
  • (800) 442-9991
    Water Filters
  • (800) 422-1230

Whirlpool Emails:

Legal
Copyright Infringement Inquiries, Privacy Inquiries
Media
Press Inquiries
Technical Support
More phone numbers and emails Less phone numbers and emails

Whirlpool Contact Information

Whirlpool Website:

Whirlpool Help Center:

Corporate Office Address:

Whirlpool Corporation
553 Benson Road
Benton Harbor, Michigan 49022
United States

Other Info (opening hours):

Hours:

Monday - Tuesday: 8:00 am - 8:00 pm EST

Wednesday - Friday: 9:00 am - 7:00 pm EST

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Customer Service Rating and Reviews

1.3 / 5
Bad
Sunny J Pcx
Bad customer service and bad machine
1.1

I brought a Whirlpool in 2019 summer, now the fridge didn't work. It can't make cool both on top and on bottom. It only used for 3 years, then suddenly it didn't work. Mostly like is compressor p...

Ashley Apm
NEW FRIDGE DOES NOT WORK
1.0

Bought a new whirlpool fridge from Lowes not even three months and the compressor went out. Whirlpool doesn't have the part to fix it. Backordered!!! Selling products without parts to repair it, ...

How to Contact Whirlpool Customer Service?

Most Popular Number:

(866) 698-2538 US
  • Total calls: 2 035
  • Issues resolved: 52
  • Last call: Sep 30, 2022

Whirlpool customer service 24/7 can be reached via phone, live chat, or mail. The company also provides a contact form on their website at the bottom of the Contact Us page. You can fill the form, choose the topic of your concern, and submit your question to the Whirlpool customer support.

The Whirlpool website also has an extensive support and service center where you can find information about products, replacement parts, service plans, delivery and installation, payment options, returns, refunds and exchanges, product registration, financing, and recalled products. You will also find product manuals, quick-start guides and FAQs in this section.

What is Whirlpool Customer Service Phone Number?

To contact the company by phone, you can dial one of the Whirlpool phone numbers according to your location. If you are in the US, dial 1-866-698-2538. Customers from Canada can reach out the Whirlpool support using this phone number: 1-800-807-6777.

Both lines are open on Monday and Tuesday from 8AM to 8PM and between Wednesday and Friday from 9AM to 7PM EST. The company recommends that you have your appliance’s model and serial number at hand before calling.

Contact Whirlpool Customer Service Via Chat and Social Media

Whirlpool chat can be accessed via the “Launch Live Chat” link on the Whirlpool contact page. The chat agents are available on Monday and Tuesday from 8AM to 8PM and between Wednesday and Friday from 9AM to 7PM EST.

The Whirlpool customer service agents are highly responsive on the company’s Facebook, Twitter, and Instagram pages. They respond timely and professionally to customers' reviews, complaints or questions on the comment sections. You may also message them directly on either of the platforms.

What is Whirlpool Customer Service Mail?

For written correspondence to the customer service team, send a mail to the Whirlpool address: 553 Benson Road, Benton Harbor, MI 49022. The Whirlpool headquarters office is located at 600 West Main Street, Benton Harbor, MI 49022.

Summary of Whirlpool Customer Service Calls

2.8K TOTAL
CALLS
04:37 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Whirlpool Customer Service?

Product/ Service Question:

  • “Oven not working”
  • “Broken washer”
  • “After running a self cleaning cycle, my oven is no longer working. Stove top is fine.”

Request for Information Question:

  • “Checking on credit for return”
  • “Question about my refrigerator”
  • “Check on order”

Staff Question:

  • “Warranty service”
  • “Service request”
  • “Service/parts ordered/waranty on fridge”

Return/ Replace Question:

  • “Product return”
  • “Change account”
  • “Replacement part”

Shipping and Delivery Question:

  • “Have not received my appliances”
  • “Need to set up a date for a delivery of a freezer”
  • “Have not received filters I ordered”

Activation/ Cancellation Question:

  • “Cancell service”
  • “Cancel Service appointment”
  • “Need to cancel order”

Payments and Charges Question:

  • “To see if you have rebate on washer and dryer”
  • “My refrigirator compressor in 10 years warranty so why i charged 2050rs”
  • “Discount”

Account Question:

  • “Can't log in”
  • “Washing Machine off balance when spining”
  • “Wash machine reading unbalanced”

Website/ Application Question:

  • “Outer site body of freeze showing water”

Refund Question:

  • “Warranty refund”

Cards Question:

  • “I should not have to use a credit card and pay to register”

Other Question:

  • “Parts and repairs”
  • “Exhaust fan will not turn off”
  • “Are yall going to reburse us on the washer cant be fixed”

About

Whirlpool Return Policy
Providing The Client's exact location will allow The Company to ensure Company's products are available in The Customer's area. Website seem to have lost Whirlpool's' map and can't update The User's zip code right now. Please try again in a bit. This site only ships to the United States. Please provide a Website ZIP code. Unfortunately, this website only ships to www.whirlpool.com address. Use the button below to find The Customer's country's KitchenAid website. The Client's session is about to expire. The User's session has expired. www.whirlpool.com sweat the details on Whirlpool's' products. If something isn't right, www.whirlpool.com is here to help. Company's team is happy to help with returns for products The Client of Whirlpool purchased through Whirlpool.com. NOTE: The Company only accept returns for products purchased directly from Whirlpool.com. If The Customer purchased a product at another retailer, please contact that retailer regarding The User's return. No matter the reason, it's no problem.
Whirlpool Terms of Service
To read more: https://www.whirlpool.com/home-innovations/connected-appliances/terms.html
Whirlpool Privacy Policy
To read more: https://www.whirlpool.com/home-innovations/connected-appliances/privacy.html
Whirlpool FAQ
To read more: http://producthelp.whirlpool.com/
Top Whirlpool Services

Customer Care, Refrigerator Repair, Washing Machine Repair

Top Whirlpool Products

Refrigerator, Washing Machine, Dishwasher

Whirlpool Pros and Cons

Pros: I will never buy whirlpool appliance, Design, Never will buy whirlpool again, No pros, Junk

Cons: Customer service, Unhelpful customer service, Unresponsive to needs, Shabby product, Quality of appliances

Related Companies

Maytag, KitchenAid, Amana, JennAir, Kitchenaid Canada

Summary

The Whirlpool Corporation is a multinational manufacturer and distributor of home appliances. It was founded by Louis and Emory Upton in November 1911. Its headquarters is based in Benton Charter Township, Michigan, United States. Whirlpool offers a broad range of products under the following categories: Dryers, Washers, Refrigeration, Cooking, and Dishwashers. There is a large stock of parts and accessories. The Whirlpool Corporation offers a number of service plans to all buyers. Featured Whirlpool brands are: Admiral, Amana, Hotpoint, Indesit, KitchenAid, and many more. The company operates more than 70 manufacturing and technology research centers all over the world. There are 8 manufacturing facilities in the United States.

Whirlpool reviews and complaints

Whirlpool is ranked 577 out of 1982 in Appliances and Electronics category

Area Served

USA, Canada, Worldwide, Europe, Asia

Payment Methods

MasterCardVISAAmerican Express

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