Contact Whirlpool Customer Service
Whirlpool Phone Numbers and Emails
(800) 253-1301Whirlpool Customer eXperience Center, US
(916) 445-1254US only
(478) 954-9303Press Inquiries
Returns And Refunds:
(800) 643-0961Appliance Cleaners
(800) 541-6390Water Filters
(800) 442-9991Water Filters
Whirlpool Contact Information
Whirlpool Help Center:
Corporate Office Address:
Other Info (opening hours):
Monday - Tuesday: 8:00 am - 8:00 pm EST
Wednesday - Friday: 9:00 am - 7:00 pm EST
How to Contact Whirlpool Customer Service?
Most Popular Number:
- Total calls: 2 035
- Issues resolved: 52
- Last call: Sep 30, 2022
Whirlpool customer service 24/7 can be reached via phone, live chat, or mail. The company also provides a contact form on their website at the bottom of the Contact Us page. You can fill the form, choose the topic of your concern, and submit your question to the Whirlpool customer support.
The Whirlpool website also has an extensive support and service center where you can find information about products, replacement parts, service plans, delivery and installation, payment options, returns, refunds and exchanges, product registration, financing, and recalled products. You will also find product manuals, quick-start guides and FAQs in this section.
What is Whirlpool Customer Service Phone Number?
To contact the company by phone, you can dial one of the Whirlpool phone numbers according to your location. If you are in the US, dial 1-866-698-2538. Customers from Canada can reach out the Whirlpool support using this phone number: 1-800-807-6777.
Both lines are open on Monday and Tuesday from 8AM to 8PM and between Wednesday and Friday from 9AM to 7PM EST. The company recommends that you have your appliance’s model and serial number at hand before calling.
Contact Whirlpool Customer Service Via Chat and Social Media
Whirlpool chat can be accessed via the “Launch Live Chat” link on the Whirlpool contact page. The chat agents are available on Monday and Tuesday from 8AM to 8PM and between Wednesday and Friday from 9AM to 7PM EST.
The Whirlpool customer service agents are highly responsive on the company’s Facebook, Twitter, and Instagram pages. They respond timely and professionally to customers' reviews, complaints or questions on the comment sections. You may also message them directly on either of the platforms.
What is Whirlpool Customer Service Mail?
For written correspondence to the customer service team, send a mail to the Whirlpool address: 553 Benson Road, Benton Harbor, MI 49022. The Whirlpool headquarters office is located at 600 West Main Street, Benton Harbor, MI 49022.
Summary of Whirlpool Customer Service Calls
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Whirlpool Customer Service?
Product/ Service Question:
- “Oven not working”
- “After running a self cleaning cycle, my oven is no longer working. Stove top is fine.”
Request for Information Question:
- “Checking on credit for return”
- “Question about my refrigerator”
- “Check on order”
- “Warranty service”
- “Service request”
- “Service/parts ordered/waranty on fridge”
Return/ Replace Question:
- “Product return”
- “Change account”
Shipping and Delivery Question:
- “Have not received my appliances”
- “Need to set up a date for a delivery of a freezer”
Activation/ Cancellation Question:
- “Cancell service”
- “Cancel Service appointment”
- “Need to cancel order”
Payments and Charges Question:
- “To see if you have rebate on washer and dryer”
- “My refrigirator compressor in 10 years warranty so why i charged 2050rs”
- “Can't log in”
- “Washing Machine off balance when spining”
- “Wash machine reading unbalanced”
Website/ Application Question:
- “Outer site body of freeze showing water”
- “Warranty refund”
- “I should not have to use a credit card and pay to register”
- “Parts and repairs”
- “Exhaust fan will not turn off”
- “Are yall going to reburse us on the washer cant be fixed”
Customer Care, Refrigerator Repair, Washing Machine Repair
Refrigerator, Washing Machine, Dishwasher
Pros: I will never buy whirlpool appliance, Design, Never will buy whirlpool again, No pros, Junk
Cons: Customer service, Unhelpful customer service, Unresponsive to needs, Shabby product, Quality of appliances
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The Whirlpool Corporation is a multinational manufacturer and distributor of home appliances. It was founded by Louis and Emory Upton in November 1911. Its headquarters is based in Benton Charter Township, Michigan, United States. Whirlpool offers a broad range of products under the following categories: Dryers, Washers, Refrigeration, Cooking, and Dishwashers. There is a large stock of parts and accessories. The Whirlpool Corporation offers a number of service plans to all buyers. Featured Whirlpool brands are: Admiral, Amana, Hotpoint, Indesit, KitchenAid, and many more. The company operates more than 70 manufacturing and technology research centers all over the world. There are 8 manufacturing facilities in the United States.
Whirlpool is ranked 577 out of 1982 in Appliances and Electronics category
USA, Canada, Worldwide, Europe, Asia
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