Purchased a Whirlpool top loading washer a few years ago. The top lid has cracked and forces us to hold open the lid with a bungee cord and to put a heavy weight on it so it will seal when we wash clothes.
Called Whirlpool and they could care less. The customer service rep told us its a common problem and they won't fix it or supply the parts at a discounted price. Whirlpool wanted almost $400 for a new lid - which is about half the price of the washer!!
Needless to say, we are done with Whirlpool, their cheap products, and their lack of concern for their customers.
Review about: Whirlpool Washing Machine.
Monetary Loss: $300.