Purchased a Whirlpool top loading washer a few years ago. The top lid has cracked and forces us to hold open the lid with a bungee cord and to put a heavy weight on it so it will seal when we wash clothes.

Called Whirlpool and they could care less. The customer service rep told us its a common problem and they won't fix it or supply the parts at a discounted price. Whirlpool wanted almost $400 for a new lid - which is about half the price of the washer!!

Needless to say, we are done with Whirlpool, their cheap products, and their lack of concern for their customers.

Product or Service Mentioned: Whirlpool Washing Machine.

Monetary Loss: $300.

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