Overland Park, Kansas
Not resolved
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Purchased Whirlpool refrigerator from Sears in Overland Park, KS last week of December 2014 with promised delivery date of February 6th 2015. Received call Feb.

2 that delivery will be delayed until Feb. 13. Received another call Feb. 3 that delivery will be delayed until Feb.

19. Only communication between Sears & Whirlpool is via email. Can't talk to a person to get this resolved. Sears mentioned they have been dealing with this for 10 years.

Why would Sears offer this shabby service to their customers? We will never purchase a whirlpool appliance again & will never shop from Sears again.

Product or Service Mentioned: Whirlpool Refrigerator.

Reason of review: Problem with delivery.

Monetary Loss: $1900.

Preferred solution: Let the company propose a solution.

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