I had contacted Whirlpool a few months ago about my Cabrio washer lid plastic cracking. They told me there was nothing they could do since 1-it is out of warranty and 2- there have not been enough complaints.
Since that time the crack has gotten bigger, longer, and now it causes the lid to not lock, pretty much making my $700 3 year old washer unusable! I literally have to lay on top of it to get it to lock.
I looked into buying a new lid...that would cost me over $200 plus additional parts for the hinges. Unacceptable!
I have always bought Whirlpool appliances, not anymore. The attached pictures are how it currently looks closed. I can fit my hand in the gap.
Product or Service Mentioned: Whirlpool Wtw7800xw3 Washing Machine.
Reason of review: Bad quality.
Whirlpool Pros: Quiet noise level.
Whirlpool Cons: Poor design function, Poor quality, See other complaint.