Whirlpool - Cabrio broken lid

I had contacted Whirlpool a few months ago about my Cabrio washer lid plastic cracking. They told me there was nothing they could do since 1-it is out of warranty and 2- there have not been enough complaints.

Since that time the crack has gotten bigger, longer, and now it causes the lid to not lock, pretty much making my $700 3 year old washer unusable! I literally have to lay on top of it to get it to lock.

I looked into buying a new lid...that would cost me over $200 plus additional parts for the hinges. Unacceptable!

I have always bought Whirlpool appliances, not anymore. The attached pictures are how it currently looks closed. I can fit my hand in the gap.

This review is a subjective opinion of a user.
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Product or Service Quality

  • What I liked
    • Quiet noise level
  • What I disliked
    • Poor design function
    • Poor quality
    • See other complaint

Reason of review:
Bad quality
Product or service
Whirlpool Cabrio Top Load Washing Machine
Review category
Appliances and Electronics
review #831622 by
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