Not resolved
1.2
Details
Customer service
Diversity of Products or Services
Ease of Use
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Staff
Style and Design
Value for money
Warranty
Website
2 comments

Purchased a total of six new appliances from Whirlpool in 2012.Five out of the six have had various problems that Whirlpool would not fix.

Yesterday our electric range stopped working model # GFE461LV. The oven board went completely black, no lights, no clock and no way to operate the oven. Two weeks ago this same situation occurred and a technician looked at the range , but did not find anything wrong with it. He said it had a loose wire.

Supposedly he corrected the problem. Now two weeks later the same problem has occurred. NO oven....nothing! When we purchased this range within the first week of use the same situation occurred and the supplier replaced the unit.

Should have taken the hint at that time. The worst part is yet to come! The oven control board and key pad controller are broken. Cost to repair is over $700.00 in addition to what was already spent to diagnose the problem from two weeks ago.

It cost more to repair this junk than to purchase a new unit.

Purchase a new GE range last evening.NEVER will EVER buy another Whirlpool appliance and will encourage everyone I know to stay away from them as well.

Review about: Whirlpool Gfe461lv Range.

Reason of review: Bad quality.

Monetary Loss: $568.

Preferred solution: Full refund.

I didn't like: Quality and performance.

Had an Experience with Whirlpool?

Write a review

Comments

Terms of Service
Post Comment
Cancel
WP2008
#1400024

Thank you for your review.

We would like to inquire further about your review with you.

Please respond back to this email address, Maytag_Reviews@Maytag.com, with your name, phone number, street address zip code, model & serial number and date of purchase on the appliances.Also with a brief description of what you are experiencing with your appliances.

Anonymous
to WP2008 #1400155

Not going to bother wasting one more moment of my time responding to your inquiry about my appliances produced by Whirlpool.I have already given the model number GFE 461 LVS 0.

The control board and touch pad have failed according to the Whirlpool authorized technician. The parts are more than a new electric range. How convenient. It is the holiday season and my wife needs the oven to bake.

Don't have time to wait around for your sorry excuses and delays to repair another piece of junk!

Bought a new range and installed.GE!!

You May Also Like